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The Queen at Chester Hotel BW Premier Collection eeee - 0745 127 3975
The Queen at Chester Hotel BW Premier Collection, City Road, Chester -0745 127 3975
Area: City Centre - Chester Train Station
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BOOK ONLINE OR CALL - 0745 127 3975
4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (2203 Ratings)
0.5 miles from Chester centre
BOOK ONLINE OR CALL - 0745 127 3975
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Hotel Description
Located opposite Chester Station The Queen at Chester BW Premier Collection first opened in 1860 and offers grand Victorian-style rooms and free WiFi. The city center is within walking distance. All rooms at the property have satellite TV and 24-hour room service. Some rooms have a lavish four-poster bed. Full English breakfast is provided. The hotel features several dining options like the new Kings' Grill restaurant and the more informal option The Waiting Room. Chester Zoo is 3.7 mi away from the property and Cheshire Oaks is 6.6 mi away.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Bathtub
` Coffee/tea maker
` BBQ facilities
` Heating
` Wheelchair accessible
` mini bar
` telephone
` kitchenware
` Concierge services
` Designated Smoking Area
` Family Rooms
` Fireplace
` Free Wi-Fi
` Game Room
` Hair/Beauty Salon
` Off-Site parking
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` Japanese
` Czech
` French
` German
` Italian
` Polish
` Portuguese
` Romanian
` Slovenian
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` Linens
` Carpeting
` Smoke alarms
` Fire extinguishers
` Bicycle parking
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Free face masks
` Ticket services
` Contactless check-in/out
` Food delivery
` balcony/terrace
` CCTV security in common areas
` Complimentary drinking water
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Spa services
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Parking available (charges may apply)

The Queen at Chester Hotel BW Premier Collection Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Wilma, Glasgow, visiting Storyhouse Chester Sun, 23 October 2022

Liked: Friendly; helpful staff; clean; well-equipped rooms; very comfortable; lovely building.
Disliked: Nothing.

4

Very Good - 4.0 out of 5

Julie Wed, 26 March 2025

Clean & modern hotel

Liked: Location right across the road from the railway station. Good breakfast. Clean and modern hotel & rooms. Staff welcoming.
Disliked: We upgraded to a suite which was very roomy and clean but we were disappointed that the fridge/mini-bar was completely empty! We only had bathrobes and no slippers. The 'Snack box' consisted of 1 packet of crisps and 1 Twix Bar which wasn't replenished on our second night. The parking mentioned on the website isn't correct it was actually more. Finally the price of the cocktails in the bar are extremely over-priced.

4

Very Good - 4.0 out of 5

Paul Wed, 26 March 2025

Very good

2.5

Fair - 2.5 out of 5

Vicky Wed, 26 March 2025

Passable

5

Exceptional - 5.0 out of 5

Seamus Tue, 25 March 2025

Exceptional

4

Very Good - 4.0 out of 5

Mark Mon, 24 March 2025

Very good

5

Exceptional - 5.0 out of 5

Scott Mon, 24 March 2025

Exceptional

4

Very Good - 4.0 out of 5

Stacey Mon, 24 March 2025

Very good

Liked: Friendly made to feel at home, lovely breakfast would stay again x
Disliked: N/a

4

Very Good - 4.0 out of 5

Janice Mon, 24 March 2025

Very good

Liked: The hotel is lovely. However, the air conditioning didn't work in our room reported it twice and eventually got a fan. We were offered another room but only had one more night so accepted the fan
Disliked: Location

5

Exceptional - 5.0 out of 5

Susan Mon, 24 March 2025

Our anniversary weekend Would stop...

Liked: The location arriving by train but close to the centre ideal for shops and bars, we had a lovely anniversary meal on our anniversary night at the hotel
Disliked: Perhaps a bit better music for all tastes in the bar, little bit boring .

4.5

Wonderful - 4.5 out of 5

Gina Mon, 24 March 2025

A very nice hotel ,clean...

Liked: The location is right across the train station and the bus stop going to Chester oak designer outlet is just across the road .The city centre is a 10-15 mins walk from the hotel ,its is also clean .
Disliked: I think the floor making a creaking sound in some areas when you walk.

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The Queen at Chester Hotel BW Premier Collection City Road, Chester