Liked: Friendly; helpful staff; clean; well-equipped rooms; very comfortable; lovely building.
Disliked: Nothing.

Two night stay.

Liked: Great room and very quiet in the superior room. Super breakfast.
Disliked: Nothing. Everything was great.

Superb

Great stay and would be...

Liked: Really nice hotel in a prime location next to the train station and just a walk away from all the shops and restaurants. Good quality rooms.
Disliked: A couple of blanket options would have been nice because the quilt was too thick for someone that gets warm.

Exceptional

Superb

Liked: Lovely environment Great size roomEasy to walk into the city
Disliked: Nil

Very good

Liked: Spotless, looked a lot more upmarket than price paid. Amazing features.
Disliked: Bar prices were very expensive.

Lovely stay with an upgrade...

Disliked: I asked for a quiet room but was adjacent to train station, main road traffic. Pillows on bed were hard

Comfy bed, toilets don’t flush...

Liked: The bed was comfy
Disliked: Too many problems clearly caused by cost cutting measures. No toilet roll in the roomToilet in the room didn’t flushCommunal toilets also not clean and don’t flush properly Limited items available at Christmas I.e. pastries Nobody replies to guest WhatsApp One person on the reception which results in you standing in the queue for 30 minutes plus

Very good

Liked: Close to a car park. Friendly staff
Disliked: The draft from the bedroom window