The Queen at Chester Hotel BW Premier Collection Guest Reviews
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Wilma, Glasgow, visiting Storyhouse Chester Sun, 23 October 2022
Liked: Friendly; helpful staff; clean; well-equipped rooms; very comfortable; lovely building.
Disliked: Nothing.
Julie Wed, 26 March 2025
Clean & modern hotel
Liked: Location right across the road from the railway station. Good breakfast. Clean and modern hotel & rooms. Staff welcoming.
Disliked: We upgraded to a suite which was very roomy and clean but we were disappointed that the fridge/mini-bar was completely empty! We only had bathrobes and no slippers. The 'Snack box' consisted of 1 packet of crisps and 1 Twix Bar which wasn't replenished on our second night. The parking mentioned on the website isn't correct it was actually more. Finally the price of the cocktails in the bar are extremely over-priced.
Paul Wed, 26 March 2025
Very good
Vicky Wed, 26 March 2025
Passable
Seamus Tue, 25 March 2025
Exceptional
Mark Mon, 24 March 2025
Very good
Scott Mon, 24 March 2025
Exceptional
Stacey Mon, 24 March 2025
Very good
Liked: Friendly made to feel at home, lovely breakfast would stay again x
Disliked: N/a
Janice Mon, 24 March 2025
Very good
Liked: The hotel is lovely. However, the air conditioning didn't work in our room reported it twice and eventually got a fan. We were offered another room but only had one more night so accepted the fan
Disliked: Location
Susan Mon, 24 March 2025
Our anniversary weekend Would stop...
Liked: The location arriving by train but close to the centre ideal for shops and bars, we had a lovely anniversary meal on our anniversary night at the hotel
Disliked: Perhaps a bit better music for all tastes in the bar, little bit boring .
Gina Mon, 24 March 2025
A very nice hotel ,clean...
Liked: The location is right across the train station and the bus stop going to Chester oak designer outlet is just across the road .The city centre is a 10-15 mins walk from the hotel ,its is also clean .
Disliked: I think the floor making a creaking sound in some areas when you walk.