The Presidio Guest Reviews
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0.5 miles from Santa Barbara centre |
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Conrad, Rancho Santa Margarita, visiting Santa Barbara Bowl Mon, 21 May 2018
Liked: Clean room; nice staff.
Disliked: Poor shower - not a lot of hot water and low water pressure.
Marty, Canyon Country Thu, 8 October 2015
Good location. Easy access to and from SB Bowl. Allowed early check in at 12:30. Aaron was wonderful and very polite, professional and helpful.
Liked: Staff were friendly and very helpful.
Disliked: Bed was not comfortable.
Doug Sat, 8 March 2025
Very good
Palmer Fri, 7 March 2025
Presidio lied about having room...
Liked: Nothing!
Disliked: We contacted this hotel, The Presidio in Santa Barbara to arrange for a late arrival. The hotel said they would make sure we could access our room. When we arrived, we could not access our room, we waited an hour for a hotel staff to show up and help open our room. We were forced to stay somewhere else because it was freezing cold, no facilities were available and we gave up that anyone would even show up to get us into our room. We paid for another room somewhere else and The Presidio charged us for a room we couldn't get into - didn't stay in also !
Débora Tue, 4 March 2025
Good
Liked: It was in a good location
Disliked: Room was too dark
Lupe Tue, 4 March 2025
Great location, makes up for...
Liked: The location was great, close proximity to downtown and the convenience of being on State St.
Disliked: There was a huge spider in the room when we arrived, then we noticed there were many spiders throughout. :( The room was comfortable but you could hear everything from the upstairs gussets. The room really needs curtains, the roll-ups they have now do not provide privacy.
Malik Sun, 2 March 2025
Very good
Li Sat, 1 March 2025
Basic
Liked: As a visiting Brit, it feels like a quintessential US cheap motel, which was interesting to experience but not somewhere I'd return. Early check in offered for a fee.
Disliked: A low cost option in an expensive location, so I didn't have high expectations. However, I was disappointed that when I asked for extra hangers (there was literally only one, and my clothes were super crumpled after travelling!) the response was so grudging that I decided not to even try to ask for the chair that I was hoping for, so I could use the rickety desk, or an iron or ironing board. I did however eventually receive 3 or 4 extra hangers, all freshly labeled to ensure I didn't steal them as apparently that happens all the time, maybe why they are rationed to one per room. Be prepared to lug your bags up stairs to get to your room if on the upper floor.
Susan Sat, 1 March 2025
Pleasant
Liked: Location was great. Room was clean bar shower head. Had a nice little uper decked seating area.
Disliked: Pricey for rooms that were very basic and old, tired looking. Shower head was dirty with thick flaky substance on it. Rooms on upper floor- had to drag suitcases up to the rooms. Stayed in another premises after this one which was less expensive but much more pleasant, modern and had beautiful surroundings.
Leandro Fri, 28 February 2025
Very basic hotel
Liked: Good location and a good areaThe girl at the reception was very polite, She's nice
Disliked: The room is very basic no amenitiesIt is noticeable that the hotel on a certain date, Because it's not soundproofed enough!
Down Tue, 25 February 2025
WORST NIGHT EVER
Liked: NOTHING
Disliked: THIS PLACE IS A DUMP AND HEALTH HAZARD. ME AND MY DAUGHTER STAYED IN JANUARY A COLD MONTH, RIGHT? UPON ENETERING ROOM WE NOTICED A SPACE HEATER ON THE FLOOR WONDERING WHY THAT WAS. UPON THE ROOM NEVER GETTING WARM WE CALLED FRONT DESK TO BE TOLD OUR ROOM THE HEATER WAS OUT AND THATER WAS NOTHING THAT COULD BE DONE. WE FROZE ALL NIGHT LONG COULDN'T BATHE BECAUSE IT WAS SO COLD. MADE MULTPLE COMPLAINTS TO NO AVAIL ASKED FOR A REFUND NEVER HEARD FROM MANAGER OR OWNERS. THIS PLACE IS AN ABSOLUTE DUMP THAT SHOULD BE SHUT DOWN. VERY UNPROFESSIONAL STAFF WITH NO COMPASSION.
Allison Tue, 25 February 2025
Pleasant