The Pointe at Castle Hill Resort & Spa Guest Reviews
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0.4 miles from Proctorsville centre |
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Jan Fri, 25 October 2024
Exceptional
Liked: Nice place and very clean have stayed there multiple times. Very friendly staff.
Dinger Sun, 20 October 2024
Overall stay was very good
Liked: Nice location. Quiet town
Disliked: First room assigned to lock on the door would not open, even after 4 keys tried. They gave us another room with a spa tub. The room was great. It had a nice fireplace and kitchen/eating area. Problem was that the spa tub was tired and could only be turned off by removing the access panel and unplugging the tub. Staff was great…. Really friendly indoor pool was very clean, just a big cold for my liking
Anuradha Fri, 18 October 2024
The area is beautiful, hotel...
Liked: The hotel was actually not in the castle, its a sperate building all together. This pic on the site are very deceiving and the rooms are very different then pic provided online when booking.
Disliked: The Hotel rooms old. Pool and the hot tub were very dirty. Coffee station was available but the cream was bad. No room cleaning was done for our room, we were not provided with clean towels or sheets. One day after asking towels were left at the door for us in a plastic bag.
John Fri, 18 October 2024
Good
Michael Thu, 17 October 2024
Superb
David Tue, 15 October 2024
Exceptional
James Sun, 13 October 2024
Superb
Teri Mon, 7 October 2024
good enough
Disliked: It is a very tired, bare bones facility
Larry Sat, 5 October 2024
Superb
Jackie Tue, 1 October 2024
A decent place to stay...
Liked: The bed was comfortable, and the towels were fluffy. The location was good.
Disliked: There was no food or drink available at the hotel. Would have liked to have been able to buy something, have breakfast or get a free water. The room had a sanitizer smell, the carpet was old. The outlets were in awkward locations and some did not work. This made it difficult to charge the phone and the watch and use the computer.