Passable

Liked: Location
Disliked: Booking process and unhelpful staff

Passable

Great group booking with minor...

Liked: Very close to Central Station and ideal for group bookings. Lovely Christmas decorations and kind staff. Relatively cheap breakfast.
Disliked: Area around the property didn’t feel safe at night. The decoration pillows on the sofa in the deluxe room had white stain on them.

Superb

Exceptional

Liked: Everything

Good

Liked: The room as such was fine.
Disliked: The bathroom is clearly outdated, it needs an overhaul

Exceptional

Not great

Liked: Not much
Disliked: Very standard hotel. Should not be a 4*. Very strange vibe. Staff were nice. Room was also standard. Matress about 1cm thick, it’s easy to say my dog had a better bed than the ones in this hotel. Balcony has no privacy. Air-conditioning does not work just blows out hot air. Had some muppet with his TV on full volume for 2 nights in a row which woke me up at 3am. First night I gave him the benefit of the doubt. Second a night I rang reception to sort it out and they did. If the walls were made out of an actual solid material then it wouldn’t have mattered but the walls were as thin as a piece of A4 paper. I could have blown them down. The room was dirty, had long curly hairs all over the towels and bed. Communication was non existent in WhatsApp. They say any questions or request you have to ask on WhatsApp. No reply’s back. First night the room wasn’t cleaned so this is not consistent. Second night i requested it to be cleaned and they did, but left dirty coffee cups in room and didn’t refill the water bottle or the coffee capsules for the machine. Won’t stay here again, hotel in a strange area and too far to walk into town. Blisters are killing me now. Just to add, the lifts are shite, don’t be fooled by the hotels nice photos of the reception.

Superb

Liked: Room was exactly as described and expected. Great value for the money spent.
Disliked: We found the bed in the room exceptionally hard, it wasn't quite comfortable.