Exceptional

2nd time here and would...

Liked: Location is excellent. Easy to find . Sedgefield is a lovely little place with some small independent shops and some other cafes/ restaurants if you don’t want to eat at the hotel. Quiet and lovely for a walk around.
Disliked: Have stayed here before so knew what to expect. Don’t think there was anything not to like. Bed comfortable. Room clean and nice hospitality tray. Breakfast was excellent and the staff were friendly. Check in was easy and quick.

Very good

Liked: Staff were very friendly. Restaurant and bar setting were very cosy and good food. The breakfast in particular was excellent. Comfy bed.
Disliked: Poor wifi connection in room. But a minor issue! No direct parking but plenty of spaces on road available within 1-2 minute walk

Okay but needs some tlc...

Liked: Breakfast fabulous, room and staircase looking dry shabby paint chipped everywhere
Disliked: Decor , shower red hot couldn’t turn it any colder our friends in other room also had a broken shower

Home from Home, great food,...

Liked: What a Gem! Stayed here, as an easy close by place whilst my dad had an operation in Stockton. From the first enquiry the staff were brilliant. I wasn’t sure if I would need 1 or 2 nights and they were really understanding and accommodating in dealing with my query. It was a big stress for me worrying about my dad and the stay here felt like a home from home.On arrival we were met with a smile, they checked us in showed us to our rooms and carried our cases up to the room for us, what a lovely touch. The rooms were pristine, beautifully decorated and spacious and the bed super comfy. The facilities in the room were great and brilliantly stocked drinks tray with bottled water and caramel bars a lovely touch.We stayed for the evening meal and the food was spectacular as well, and the service faultless. Great tasting food, great portions and very reasonably priced too and the deserts were to die for!!We ordered breakfast the day before for the morning and the food was also wonderful. I can highly recommend the smashed avocado and poached an eggs on toast. It was a wonderful place, service wit a smile and a feeling of a home from home being treated like family not customers.I cannot thank you enough for making a stressful time all the more easy to manage. Thank you all, we will definitely be back :)

Well looked after

Liked: Modern, clean, warm, friendly
Disliked: Sparkling water in the room NOT still

We were there because our...

Liked: The staff were excellent, our room was a good size
Disliked: Nothing

Great place to stay…. Returning...

Liked: Great location, bar and staff.
Disliked: Nothing really …. The church bells toll every 1/4 hour which is quaint, with earplugs provided

Even though it could do...

Liked: Great location. Staff were lovely and friendly. Rooms small but comfortable. Excellent breakfast.
Disliked: Could do with a little TLC. Carpets in the room are looking worn. The paint is coming off around the window. Could do with a mirror near the hairdryer.