Overall, great stay. Only issue was upon check out. I had paid for the room in advance, yet received a bill for $250. It was my name and room, but nothing else matched. The front desk was not helpful and almost rude. It was their mistake and they cleared it up. Not a single, "I'm sorry". The word, sorry, goes a long way with me. Check your bill on the way out!

Liked: Everything else was great.
Disliked: Bad taste left with the final billing process.

Liked: Excellent staff, excellent location for Summerfest.
Disliked: Having to pay for Internet from the room.

Exceptional

Liked: Beautiful decor, ambiance, location.

Fun place to stay

Liked: Beautiful . Cafe
Disliked: The room was a little worn down

Exceptional

A must stay if you...

Liked: Beautiful hotel and everything was perfect.
Disliked: Later in the night there was a lot going on in the hotel with Christmas parties, etc so it did get a little congested and was hard to get a drink at the bar but totally understandable.

Exceptional

Great Location, Gorgeous Facilities

Liked: The property was beautifully decorated for Christmas. The staff was extremely nice, and they even gave us welcome glasses of champagne when we arrived. The rooms were a large size, and they were clean and fully stocked.
Disliked: Nothing

Beautiful hotel, loud guests

Liked: We enjoyed the room and the beauty of the hotel. The staff were very friendly and helpful. The location is great and the amenities very nice. It was a very busy and crowded weekend at the hotel.
Disliked: However are room was on the 2nd floor near the lobby and the bar was open with people being loud until almost 2 am. I would stay again but ask for a room higher up.

Exceptional

Bucket List Stay

Liked: I liked the size of the room. The sitting room plus the separate bedroom was well above my expectations. The lounge in the lobby with the fireplace was a fantastic place to relax with a drink and small plates.This historical hotel is one of my all-time favorites. I prefer the old ones to the new anytime!I worked at this hotel when I was at the university but never stayed there. Since I was in Milwaukee for a wedding I was determined to stay there. I was not disappointed!
Disliked: We stayed during the last days of the 2024 Presidential campaign and due to rallies and candidates staying at the Pfister, we had to cancel plans for dinner and stay in the hotel all day. Not the fault of the facility.