The Pelham Guest Reviews
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Write a review
Gerald Mon, 18 November 2024
Excellent, really enjoyed the stay,...
Rakhshandeh Sun, 17 November 2024
Superb
Robert Sun, 17 November 2024
Well worth a visit.
Liked: Very clean hotel. Staff were friendly and helpful. Location was excellent. Good restaurants and pubs in the area.
Disliked: Lift was very slow and quite small.
W.b. Wed, 13 November 2024
Very good
Antonello Mon, 11 November 2024
Exceptional
Valerie Sun, 10 November 2024
Great London home
Liked: Very well located and staff is extremely kind and welcoming. Very English style house
Disliked: We liked everything
Joëlle Thu, 7 November 2024
Escapade à Londres
Liked: Emplacement au cœur de South Kensington. Personnel attentionné
Stephanie Wed, 6 November 2024
Delightful
Liked: I lived in London for 10 years and The Pelham hotel has quickly become my favourite hotel. The location is amazing and the staff truly go above and beyond to help guests with absolutely anything! This last stay I brought my dog & they kindly put me in a gorgeous room on the ground floor to make it easier to take him out. The room also had a luxe doggy bed and accessories for him! Very cute and helpful!! If I could live at the Pelham I would! I know if I’m a solo traveler I will always be safe at their Kensington location
Disliked: The only complaint I have was that when I ordered water from room service. I was charged two fees (all room service) 1. Service charge & 2. Tray chargeI have never seen this in my life but I would much prefer a larger service charge that pays the employees more- than paying for a wooden tray! Normally I never dispute the bill but since I was being handed water bottles (bc the staff brought them so quickly) there was no tray. I really hope they end this £5 tray charge bc wout a kitchen you’re stuck paying for a tray every time! I spoke to the manager Rosalind Pearce and explained that a huge portion of my bill was on trays not used (
Melih Mon, 4 November 2024
Superb
Candice Mon, 4 November 2024
Pleasant