A memorable hotel for all...

Liked: The staff are so friendly and helpful. Nothing is too much trouble and this is not one but all of them.The room was large , the bathroom was clean and tidy although the shower needs upgrading to a power shower, it was a bit slow.
Disliked: There was nothing to complain about.Thankyou Pearl Hotel for a lovely nights stay(my third) in a year...

Superb

Passable

Very good

Friendly staff, but bedding was...

Liked: Friendly staff.
Disliked: Mattress wasn't big enough for the bed base.Shower was broken.Pillows weren't very good

It's mixed but fantastic staff..

Liked: Location is central in the town a few minutes walk from the station and shops inc. the main mall. Despite its age, the hotel is well-maintained, and the staff's extraordinary service made up for the inconvenience of lack of a lift. Overall, it's a charming place with friendly staff, though not ideal for those with mobility issues.
Disliked: While the hotel is old and lacks a lift, which was only disclosed less than a day before arrival, the staff were exceptionally helpful in assisting with luggage and making our stay comfortable.

Very good

Functional if you’re ok with...

Liked: The location and proximity to the city centre and bars. Very clean and friendly staff
Disliked: Noisy neighbours at night and fire doors in the morning, not the best night sleep over the 2 nights.

Exceptional

Liked: Great hotel enjoying staying there