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The Palmer House Hilton eeee - (888) 406-7656
The Palmer House Hilton, 17 East Monroe Street, Chicago, IL -(888) 406-7656
Area: Chicago Loop - Millennium Park
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BOOK ONLINE OR CALL - (888) 406-7656
3.81
HOTEL RATING: 
GOOD
3.81 out of 5 (1120 Ratings)
2.4 miles from Chicago centre
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
Just 1 block away from Millennium Park and the Art Institute of Chicago this historic downtown hotel is located in Chicago's theater and financial district and offers on-site dining options a modern business center and spa services. A flat-screen HDTV desk and arm chair are offered in every modern guest room at Palmer House Hilton. t Housekeeping services are available upon request. Guests can work out at the on-site fitness center or visit the on-site spa. Lockwood restaurant offers American cuisine for breakfast lunch and dinner. Amid the historic lobby guests can enjoy dinner & a crafted cocktail at the Lobby Bar. The Monroe Red Line subway station is a 1-minute walk away providing easy access to Chicago's top attractions. Navy Pier is 2 miles away from the hotel. Please note Red Blue Orange Pink Green and Brown line train lines are all available immediately outside of the hotel for access to attractions and both airports.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Microwave
` Refrigerator
` Wheelchair accessible
` On-site parking
` mini bar
` indoor pool
` telephone
` kitchenware
` blackout curtains
` 24-hour security
` Concierge services
` Doorman
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Massage services
` Restaurant(s)
` Daily Housekeeping
` English
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` taxi service
` Shops on site
` Electric vehicle charging station
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` Video game console
` Chinese [Mandarin]
` Contactless check-in/out
` ATM or cash withdraw on site
` Body thermometer available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` On-site accessible restaurants/lounges
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Spa services
` Spa/sauna
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Cleaning products available
` DVD/CD/Blu-ray player
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)

The Palmer House Hilton Guest Reviews

Overall Average Score: 
Good (3.81 out of 5)

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5

Exceptional - 5.0 out of 5

Tracey, Kansas City, visiting CIBC Theatre Mon, 9 October 2017

Very nice hotel in a fantastic location! Can walk to multiple stores.

Liked: Employees friendly.
Disliked: No low points.

5

Exceptional - 5.0 out of 5

Tom, Decorah, visiting CIBC Theatre Mon, 28 August 2017

Cost of valet should be advertised as well as cost of parking at your hotel.

Liked: Beautiful, historic hotel; friendly staff.
Disliked: Waiting for elevators; waiting for luggage pick-up from room; cost of valet parking.

5

Exceptional - 5.0 out of 5

Thomas, Indianapolis, visiting CIBC Theatre Sat, 31 December 2016

Liked: Everything was great!
Disliked: Not enough towels.

2

Disappointing - 2.0 out of 5

Carolyn Sat, 21 December 2013

In my opinion this room did not stand up to the Palmer House's reputation. I doubt that we will stay there in the future.

Liked: The room was nice and big and very clean. When we checked out we were asked about our stay and told the person checking us out about the situation and she took $20.00 off our bill.
Disliked: We had reserved the room for 3 people. When we arrived, there was only 2 chairs to sit on and no sofa. Also, there was only 2 drinking glasses. When we retired for the night, we discovered that the toilet would not flush and almost overflowed. We had to call a plumber at 11:30p.m. to come up and take care of it. He did arrive and we thought it was taken care of, but the next morning when we were getting ready for the day, once again it would not flush. We ended up having to use the bathroom down in the lobby.

5

Exceptional - 5.0 out of 5

Steve B, Grand Rapids, MI Sun, 27 January 2013

Fantastic!

5

Exceptional - 5.0 out of 5

Stephen, Baron Sat, 26 January 2013

First class all the way! Employees were all gracious, kind and knowledgable. We will be back.

5

Exceptional - 5.0 out of 5

Shirley S-R, Allegan Sun, 19 February 2012

An overall great experience! Accommodations are lovely; food is great; easy in/easy out; parking, etc. However, they distinguish themselves for their customer service. Especially the doormen; bellboys; luggage storage; valet guys. Genuinely friendly and concerned. We loved them and would stay at the Palmer House many times again.

Liked: Rooms; food; near the theaters; customer service

5

Exceptional - 5.0 out of 5

Barrie, Springfield Sun, 19 February 2012

Superior hotel. No complaints at all. Room was very comfortable and clean. Will be back.

Liked: Clean; comfortable; easy access to Symphony Center and Michigan Avenue
Disliked: None

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The Palmer House Hilton 17 East Monroe Street, Chicago, IL