The Palace Hotel Guest Reviews
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Thelma Sun, 16 March 2025
Pleasant
Lee Sat, 15 March 2025
Superb
Carole Wed, 12 March 2025
We had a lovely relaxing...
Liked: The food and staff were very good
Julie Wed, 12 March 2025
We enjoyed it
Liked: It was clean and friendly staff
Disliked: The food was never hot enough for me
Charlie Wed, 12 March 2025
Good
Jennifer Tue, 11 March 2025
Well situated
Liked: This is a lovely clean hotel. Has a lot of character, bedrooms are clean and comfortable. Food enjoyable
Disliked: I was disappointed, with not being able to use lounge area, due to a wake. The same thing happened last September, that time it was a wedding. Both of these went on late into the night. Children running wild. We were once again having to sit in the reception area. With everyone using the 2 toilets plus 1 disability toilet. They were in a disgusting state, nobody sorted them, really not enough toilets when guests and people are attending functions. With a mobility issue it was too far to go to my room to use toilet. Also baths are far too high for people with mobility issues to have a bath. They should invest in special disability square step. Which are perfectly safe and not too expensive. This hotel has limited rooms with showers
Andrew Tue, 11 March 2025
Just superb. I shall be...
Liked: The whole experience from the staff, the room, the facilitys was absolutely exceptional
Michael Mon, 10 March 2025
Good
Sarah Sat, 8 March 2025
Superb
Liked: I couldn't fault the hotel at all. It has a little old fashioned quirkiness and I liked that. The staff were absolutely brilliant, always friendly and helpful. I stayed with my 4 year old Grandson and everyone went over and above to make him feel comfortable especially Paul in the breakfast room! The room was huge ( unlike the modern hotels) with panoramic sea views. The en-suite was a proper big bathroom. The pool was a decent size, warm and clean but local elderly people were in there and I felt uncomfortable as I felt I had to try and keep my grandson quiet and to not mess around and when we were in the changing rooms an elderly lady came out of a cubicle absolutely naked ( she would have known we were there ) something a 4 year old should never see, safe to say I didn't take him in there again. But I would most definitely stay at the Palace Hotel again.
Donna Thu, 6 March 2025
Staff were tardy
Liked: Location
Disliked: Gave a voucher for free coffee anytime by asking any member of staff..Wanted a morning coffee.. was not available until the bar opened at 10 -30…despite us ordering at 9 am when they gave us the coffee we were charged because check out time was 10 am and we had checked out on time..so had to pay..I thought it ridiculous! I paid