Superb

Liked: Been to the palace lots of times and still a lovely hotel with excellent food and lovely staff

Relaxing stay

Liked: The hotel itself was really nice the staff were friendly and could not do enough for you .the location was priceless and the bar area was good as was the food all in all me and my wife had a fantastic time. Many thanks Mr.dr.murphy.
Disliked: There was lots of dust on the lights on the ceiling in room 59 and a crack in the sink but apart from that everything was really good

Very good

Exceptional

Liked: Fantastic hotel friendly staff nothing was to much trouble lovely pool and very well priced
Disliked: Could do with temputer gauge in room for heating as was quiet warm

A pleasing & good quality...

Liked: The staff, especially receptionists and waiters/waitresses, were excellent and efficient. The value was also very good at around £62 per night for Dinner, Bed and Breakfast (Half Board), albeit January, together with the room being made up each day. The staff were also very friendly and helpful. For example, I was finding the lighting in room 65 not nearly bright enough on one side of the room., and a member of staff purchased a desk light for me (not a at all expensive, but very helpful). Dinner was a 4 course meal each night (including a sorbet), and I never had a poor meal, from rather lacking in quantity apart from 'fan of melon', which was small in size, rather than poor quality. Good parking provision. Good sea views from the front bedrooms. A light lunch was usually good, but on the expensive side. There was also an electric heater, in addition to a very low level and inefficient radiator, and the electric heater was needed in January. Service at all meals was good. There are two elevators at the hotel.
Disliked: The room was a bit of an odd shape, and slightly lacking in space had there been two guests (I was a solo guest). There was only one comfortable chair, but both a circular table and a desk (rather than dressing table) were in the room. There was no luggage rack, and if you had to place the case on the floor, I would have found it difficult (I used the spare bedside table). The breakfast was not as good a quality as the evening meal, and perhaps better quality goods could have been used, but there was a good selection of different foods.

Exceptional

Good value, great views, central...

Liked: Meals good and great value. Room was a decent size with sea view. Staff very helpful.
Disliked: Cold room on first night - we discovered that the radiators wern't working. This was fixed the following day by the General Manager who was very helpful.

Very good

Very tired hotel, in need...

Liked: The staff on the whole were pleasant, and helpful, the evening meals were excellent and probably the saving grace of the stay. The location was great.
Disliked: The property is dated and in much need of renovation. Bar staff could have been slicker. The room was basic but clean, and the bed was old and uncomfortable, and not a large double as advertised. Bathroom was basic and tired, shower was a hose from a mixer tap, which proved a little difficult to figure out, and either scalded or froze you in the shower. Breakfast was poor, with very little selection of buffet, and although a bigger selection of made to order breakfast was available, the quality of this food was poor, cheap sausages, and hash browns. I had to return the first breakfast that was presented to me, as it looked as though it had been made and then sat under a hot lamp for 15 minutes. Obviously this was a disappointment as we had had a great meal in the restaurant the night before, so expected better based on our previous experience.