Superb

Liked: I couldn't fault the hotel at all. It has a little old fashioned quirkiness and I liked that. The staff were absolutely brilliant, always friendly and helpful. I stayed with my 4 year old Grandson and everyone went over and above to make him feel comfortable especially Paul in the breakfast room! The room was huge ( unlike the modern hotels) with panoramic sea views. The en-suite was a proper big bathroom. The pool was a decent size, warm and clean but local elderly people were in there and I felt uncomfortable as I felt I had to try and keep my grandson quiet and to not mess around and when we were in the changing rooms an elderly lady came out of a cubicle absolutely naked ( she would have known we were there ) something a 4 year old should never see, safe to say I didn't take him in there again. But I would most definitely stay at the Palace Hotel again.

Staff were tardy

Liked: Location
Disliked: Gave a voucher for free coffee anytime by asking any member of staff..Wanted a morning coffee.. was not available until the bar opened at 10 -30…despite us ordering at 9 am when they gave us the coffee we were charged because check out time was 10 am and we had checked out on time..so had to pay..I thought it ridiculous! I paid

Very good

Good

Liked: Great location. Had room overlooking the sea.Plenty of parking.Food okBreakfast was ok as well.
Disliked: The room was tired, walls could do with a paint job.Bathroom was nice apart from the toilet seat, damaged so not healthy needs changing.Carpet in room was nice and clean.Chest of drawers looked really tacky when you opened them. Didn't use at all.Although the food was good. From the time before it was not excellent. Before the menu was outstanding posh would be the term. Sorbet between starter and mains. Not this time.

Superb

Value for money

Liked: Location is perfect for the beach and town
Disliked: Could have been a bit cleaner 8/10

My favourite hotel in Paignton

Liked: The room was large and airy. The breakfast is always great, with a good choice and piping hot. We have stayed here on several occasions and always find it tranquil.
Disliked: The lounge seems to have been turned into a cafe. The large sofas have gone to be replaced by dining table and chairs. Its called a lounge for a reason, so bring back the sofas and make it a relaxing area again. (well perhaps buy new ones as the old ones are an eyesore, stacked at the back of the hotel with other broken furniture) Plus the staff seem to have to double up and be jack of all trades.

Spoilt by being cold at...

Disliked: Room was cold, radiator wasn't working, on what was a cold evening some windows had been left open when we arrived, a thin duvet on the bed with no back up blankets available.

Palace Hotel was amazing.

Liked: Absolutely fantastic place to stay we added on an extra night as we were having such a great time. The Hotel room was so clean and had everything we needed during our stay. The staff were amazing all so welcoming and nothing was too much trouble, The breakfast was brilliant food delicious. The swimming pool and facilities were great really enjoyed this relaxing long weekend. We will definitely be returning again for a longer stay.