Superb

Liked: We loved the room...we stayed at Christmas week and couldn't believe the value for money...great room and the bathroom was fab... particularly the deep stand alone bath...the receptionist was super cheery and helpful...thank you 😊
Disliked: The lighting could do with labelling but apart from that, it was fab...thank you 😊

Bad

Very good

I would never stay here...

Liked: The foyer was very nice.
Disliked: The rooms are not updated and our room was grubby. The continental breakfast was meager.

Absolutely perfect and will definitely...

Liked: Modern, clean and felt homely
Disliked: Nothing!

Very good

Superb

Good location for the winter...

Liked: The location was good We were contacted in advance about a function they had booked and we were offered the option of cancelling or rebooking but seeing it was for my birthday this wasn’t an option
Disliked: We took the option of a ‘quiet’ room when informed of a function going on (As it was a stay for my birthday we didn’t cancel) it was not like the lovely advertised rooms on their website it was very basic and dark with a teeny tiny cold shower room Spent ten minutes on hold phoning the hotel the night before our stay but gave up

If you don't have to...

Liked: The quality of the facilities and rooms are good for the price. The rooms were clean and cozy. Comfortable mattress and a nice bathroom with tub and shower.
Disliked: I didn't like the hotel's staff because they were unprofessional. Despite being polite (which is just a minimum), they were incapable of solving any of the issues. They kept pushing the issues to the end of my stay until I didn't have an opportunity to solve them. They would insist on saying “No problem, Sir”, N times, but nothing was done. One of them claimed to be the manager and talked down of another colleague who also was incapable of solving it. The temperature in the lobby was too high and uncomfortable.