Not very pleasant adventure

Liked: My plan was to rest, relax my mind, because I had been through difficult times, in a place that made me feel comfortable and safe. Unfortunately, that was not the case, since I was chased by a bear within the hotel facilities. Despite remaining calm and another guest who happened to be there at that time, he tried to yell for the bear to back away, but it didn't. he chased us from the bottom until we reached the top, and managed to enter the hotel, and the bear also arrived and tried to enter the restaurant. Hotel security didn't notice until the bear arrived upstairs. I am very disappointed with what happened and above all that no one came to ask me if I was fine? or give me emotional support fort the bad time I had just been through or give me any explanation.This made me feel sad and unsure of where I was.Days later I spoke with a supervisor, and I was more disappointed with the response given, I asked to speak with the manager, he told me that he was not there but that he would call me on Monday, which months have passed and I did not receive that call.
Disliked: Location and facilities

Superb

Very good

Superb

Liked: The view from our room was incredible! Restaurants were excellent staff were great!

Pleasant

Wonderful stay!

Liked: Loved the spa
Disliked: The tenderloin at Vue 1913

Superb

Exceptional

Superb