Pleasant

Liked: Clean
Disliked: The food menu in restaurant was limited so I ended up having food from bar menu which was ok but not good as an option everyday.

Average

Liked: Food was decent. Staff were helpful and friendly.
Disliked: The rooms were very basic, dated, not very clean and didn’t smell very nice. Carpets were dirty. Shower was not easy to work, didn’t adjust heat. Beds were very uncomfortable. Everything needs a refresh.

Very good

A convenient stop off when...

Liked: Second stay in this hotel on the way back from visiting family. This time we had a much improved room from the first. Large warm double room with more modern furniture than the first and a much better shower with a decent pressure. Staff are attentive and extremely helpful at all times.
Disliked: Can’t get over how tired the interior is in some areas. We weren’t able to change channels on our tv as the remote control didn’t appear to sync with the tv.

Staff great - hotel not...

Liked: Staff were friendly and extremely helpful.
Disliked: It definitely needs updating. From the exterior it looks fine but the interior is feeling very sorry for itself with worn carpets, shoddy paintwork and outdated furniture. The water pressure coming out of the shower head was virtually non existent. We ordered bar meals as it didn’t appear that anyone ate in the restaurant during the time we were there apart from having breakfast.

Superb

Liked: Swimming pool sauna and steam room. Location was quiet and countryside. No stairs which is good for me . Breakfast was good and staff were very nice and helpful.
Disliked: TV need upgrade and mount properly on the wall.

Very good

Bad

Liked: That it was in the country side
Disliked: The hygiene. I found a ball of dust under one of the pillows and noticeable dust all over the walls and surfaces as if the place hadn’t been cleaned, walking out of the room upon the ceiling was covered in mould. The swimming pool facilities were not clean as there was bodily fluids on the floor of the changing cubicle along with hair clumps making you feel uneasy walking on the floor bare foot. The radiator was broken so was unable to have the heating on throughout the night which wasn’t ideal as we are in November and the nights are quite chilly. The mattress on the bed was unfortunately the dealbreaker, as soon as you was to sit on the bed immediately all you felt was the springs, this made the night very uncomfortable ending with an unsettled night and waking up extremely tired. This is was the biggest disappointment as the hotel is accompanied with a spa with treatments so it was a big let down to say the least I’m glad we didn’t book any of the treatments as I wouldn’t of liked to pay extra for the same dissatisfaction!

Very good

Liked: Super dog friendly, including in the bar area, too. Rooms clean and tidy, and great value for money.Breakfast was lovely with a variety of options to have.Staff was friendly and offered the dogs some water and treats too.
Disliked: Could hear everyone walking past our room, which sounded like they were going to come into our room at times, but It was just the door in the corridor.