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The Old Custom House eeee - 0745 127 3975
The Old Custom House, South Quay, Padstow -0745 127 3975
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BOOK ONLINE OR CALL - 0745 127 3975
4.3
HOTEL RATING: 
EXCELLENT
4.3 out of 5 (1482 Ratings)
< 0.1 miles from Padstow centre
BOOK ONLINE OR CALL - 0745 127 3975
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Hotel Description
Offering light elegant bedrooms with luxurious bathrooms The Old Custom House overlooks Padstow's medieval harbor. Fresh local fish and seafood are served in the stylish restaurant. With satellite TV and free Wi-Fi each room is light and warmly furnished. Rooms also feature a hairdryer and tea/coffee facilities while some rooms have view of the harbor or the estuary. Award-winning breakfasts are served each day with freshly cooked full English breakfasts available. 'The Old Custom House Restaurant' mixes ancient and modern decor and serves an extensive menu using fresh local ingredients. The large traditional bar at The Old Custom House serves hearty pub food and local real ales. Guests can dine in the sunny conservatory. Padstow's bustling center is less than 5 minutes' walk away. Please note photographs are only a representation. Our rooms are just as unique as the buildings and locations they're in. You may find that your room differs in style but you can be sure of a warm welcome comfy bed and delicious dishes when you stay with

Check-in time: 15:00   Check-out time: 10:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Room Service
` Bar
` Heating
` Free Wi-Fi
` Hair/Beauty Salon
` Restaurant(s)
` Non-Smoking Rooms Available
` Wine/champagne
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Audible alarm
` CCTV security in common areas
` Daily disinfection
` Kid-friendly dinning
` Non-smoking property
` Restaurant (special diets available)
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

The Old Custom House Guest Reviews

Overall Average Score: 
Excellent (4.3 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Susan Tue, 19 November 2024

Exceptional

5

Exceptional - 5.0 out of 5

Aisling Tue, 19 November 2024

Perfect

Liked: Arrived late Friday 15th of November and was greeted by a lovely receptionist who was very polite and friendly .. well all staff were especially the two young girls in the bar ...who looked after me .. rooms were clean and spacious, and the stairs tested my fitness levels. Perfect location. Breakfast was fantastic every morning and piping hot .Can't wait to return but a different room so my liver isn't damaged99.9% was perfect..
Disliked: Was in room 18. Avoid if you can. It's over pub . Now it did say some rooms were above pub so I can't say I didn't expect it . It wasn't that bad as I ended up going next door to the pub and had a great night..so all in all that wasn't bad .Sadly food I got in the restaurant wasn't the best. I've got a photo of the burger but don't want to put it up .. as the chef may have just had a busy night and it was a bit late .

4

Very Good - 4.0 out of 5

Tracy Sat, 16 November 2024

Very good

4.5

Wonderful - 4.5 out of 5

Mandy Thu, 14 November 2024

Great hotel for visiting in...

Liked: Location , quality of rooms and how nice the staff were throughout the hotel
Disliked: Nothing, it was all excellent.

4

Very Good - 4.0 out of 5

Murray Sat, 9 November 2024

Very good

5

Exceptional - 5.0 out of 5

Angela Wed, 6 November 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Jane Wed, 6 November 2024

We will be back

Liked: Location and staff
Disliked: Could use a lick of paint

5

Exceptional - 5.0 out of 5

Yorkshirelass Tue, 5 November 2024

Cosy, comfortable pub

Liked: The location was perfect, by the water, our room was very clean and cosy, with a great choice of teas, biscuits and even a can of beer! We were upgraded to a sea view which was appreciated. Staff all very friendly and helpful.
Disliked: Nothing

4

Very Good - 4.0 out of 5

Ron Mon, 4 November 2024

Breakfast excellent

Liked: Location
Disliked: All the stairs

3.5

Good - 3.5 out of 5

John Sun, 3 November 2024

Good

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The Old Custom House South Quay, Padstow