This was a very nice hotel with helpful, friendly staff. Very close to wine tasting and our concert venue. We will be back!

Liked: Close proximity to all wine tasting and concert venue.
Disliked: I think the carpet needs to be changed or cleaned. Breakfast was the same all 3 days we were there - maybe some variety on what is offered in the way of eggs for example. Maybe have one day with omelettes and one day with Eggs Benedict etc.

We met Philip at the front desk when we checked in. He made sure the accommodation was what we needed for my 2 kids and myself. He was in the restaurant in the morning and personally brought a cup of hot chocolate for my kids and found us a table. We left our Ipad by accident and he called as soon as the maid service alerted him of our mistake. We were already on the road, so he is sending it to our home. First class all the way! Thank you everyone at the Oaks Hotel and Suites for making our stay fantastic!

Liked: From the moment we checked in until we left, the customer service was outstanding! Highly recommend to anyone wanting to have a thoroughly good experience.

We stayed here for one night to be within walking distance from the Mid-State Fair. We booked through Concerthotels.com which was a really easy booking system (better than Hotels.com or Expedia etc.). What a beautiful new hotel! Very close to the fairgrounds; sparkling clean bathrooms and bed linen; great breakfast buffet the following morning. All of us were impressed and have decided to make this our hotel for all future concert stays. It was $245 for a 2 Queen room on a Thursday night, so not the cheapest place, but only $15 more than the run down Best Western down the street. Definitely worth it, and always a better idea than driving home after a few blinky-cup-Long-Islands from the fair.

Liked: Clean, convenient, and wonderful customer service.
Disliked: Nothing to report here.

It has everything.

Liked: Designed for comfort. Plenty of room. Good breakfast.
Disliked: Heat the pool in Winter.

Close to every thing, comfortable...

Liked: The breakfast buffet was great, staff was great! The rooms were comfortable and quiet!
Disliked: We opted for a King size bed but our bed was a queen

Good

Good

Superb

Wonderful

Liked: Sleepers, extra blankets, bath towels, cleanliness and room space was great!
Disliked: Breakfast situation. The food was good but it needs a better logistics system and/or more personnel

Good

Very good

Wonderful place

Liked: The staff is always amazing.
Disliked: The only thing we ran into this trip was a spill of what looked like a beverage in one of the elevators and when we mentioned it to the guy manning the front desk (he was assisting other customers to check in) he said he couldn't do anything right now. We went down to fill water bottles much later that evening, and the mess was still there. As a slip and fall hazard that was sub-par handling of the issue. The staff is almost always on top of every question or issue.