This was a very nice hotel with helpful, friendly staff. Very close to wine tasting and our concert venue. We will be back!

Liked: Close proximity to all wine tasting and concert venue.
Disliked: I think the carpet needs to be changed or cleaned. Breakfast was the same all 3 days we were there - maybe some variety on what is offered in the way of eggs for example. Maybe have one day with omelettes and one day with Eggs Benedict etc.

We met Philip at the front desk when we checked in. He made sure the accommodation was what we needed for my 2 kids and myself. He was in the restaurant in the morning and personally brought a cup of hot chocolate for my kids and found us a table. We left our Ipad by accident and he called as soon as the maid service alerted him of our mistake. We were already on the road, so he is sending it to our home. First class all the way! Thank you everyone at the Oaks Hotel and Suites for making our stay fantastic!

Liked: From the moment we checked in until we left, the customer service was outstanding! Highly recommend to anyone wanting to have a thoroughly good experience.

We stayed here for one night to be within walking distance from the Mid-State Fair. We booked through Concerthotels.com which was a really easy booking system (better than Hotels.com or Expedia etc.). What a beautiful new hotel! Very close to the fairgrounds; sparkling clean bathrooms and bed linen; great breakfast buffet the following morning. All of us were impressed and have decided to make this our hotel for all future concert stays. It was $245 for a 2 Queen room on a Thursday night, so not the cheapest place, but only $15 more than the run down Best Western down the street. Definitely worth it, and always a better idea than driving home after a few blinky-cup-Long-Islands from the fair.

Liked: Clean, convenient, and wonderful customer service.
Disliked: Nothing to report here.

Good but not great.

Liked: The staff were very nice. The location is very convenient for visiting wineries and close to downtown. The bed was comfy. The A/C worked.
Disliked: The shower head spits air (aerating) so all you get is a mist. It is not adjustable. It’s hard to take a good shower with just mist. There were 2 coffee pods in the coffee box and one of them was used. The fact that a used pod was left after cleaning the room was a real disappointment. The breakfast was better than chain hotels breakfasts but still the bacon and the scrambled eggs were overcooked.

The good range of facilities...

Liked: Available facilities good
Disliked: Room very dirty obviously bed had not been changed , floor dirty , badly stained carpet complained and we were given another room but still not clean .

Superb

Very good

Superb

Exceptional

We’d happily stay here again.

Liked: The location was great, close to the freeway and downtown. The room was spacious and nicely maintained. Having a bar in the lobby and breakfast provided were bonuses.
Disliked: The bathroom floor could have been cleaner, which I noticed while hunting for a dropped item.

Clean room, nice staff and...

Liked: Easy access location with very clean rooms
Disliked: Shower head and sink faucet had bad spray patterns

Keep looking

Liked: The staff was very friendly and accommodating
Disliked: The heater was incredibly loud and woke up my family every time it turned on and off, all night. The beds were incredibly bad. There were large powdery stains on the carpet. They accept pets, so I assume these must be the remains from prior cleanings. I will not be back. It was very expensive for such a low quality stay.