the niu Mill Guest Reviews
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3.4 miles from Cologne centre |
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Angela Mon, 20 January 2025
Bad
Liked: What poor service! We stayed at this hotel in Dec 2024 with a group of 8 people in 4 double rooms. However, in 1 room, the double bed was covered for 1 person and there were towels for 1 person. After reporting to the reception, we were given an extra towel but no duvet and no linen. Due to crowds, linen was no longer available. We spent the night on a towel and under a towel and that in a 3-star hotel. Surely this is not the service you should expect and moreover, it comes across as rather unprofessional. After a month of emailing back and forth, the hotel was willing to refund half the room rate via Booking.com. We had a bad experience at this hotel! The service is way below par and the solution offered disappointing. I would advise against anyone choosing this hotel.
Ziver Tue, 14 January 2025
Exceptional
Patrizia Tue, 14 January 2025
Superb
Mari Sun, 12 January 2025
Very good
Ramona Mon, 6 January 2025
Lovely stay lovely staff.
Liked: It was very clean and a great location. The room was an accessible room which was large and ideal for the wheelchair
Disliked: I had no concerns.
Jennifer Fri, 3 January 2025
Exceptional
Lucy Fri, 3 January 2025
Excellent
Liked: The most friendly and helpful staff! Great location. Very peaceful to come back to after a day of exploring Koln. 2 minute walk to Mülheim Weiner Platz tram station which you can catch the number 4 to the centre in around 15 mins.
Terry Fri, 3 January 2025
Superb
Henrique Thu, 2 January 2025
Cozy and comfortable
Liked: Rooms, cleanliness and breakfast
Disliked: No Netflix on the TV.
Predrag Sun, 29 December 2024
Exceptional