the niu Loom, Manchester | ConcertHotels.com

Superb

Exceptional

Good

Nice hotel, be careful when...

Liked: The rooms and hotel is modern and clean.
Disliked: The parking at the property is not suitable. The car park is owned by an external firm and despite having a correct parking ticket and checking in the car at reception I still received at £60.00 fine. When this was challenged with the company they said that the paper ticket was not correct (despite being the correct amount of £10.00 and being within the hours used in the car park for the ticket). I appreciate how this is is somewhat external to the hotel however as this is your only option to park I feel as though the hotel should have a better system with regard to booking the car in advance via the online booking system so that paper tickets cannot be discredited in future.

Very good

Liked: fast confirmation on the booking. great staff at the reception
Disliked: too cold .. it got warmer after 2 hours

Fantastic.

Liked: The hotel appears to be new or recently refurbished with every area clean and comfortable. The property has plenty of parking. There is a charge of £10 per night but if you sign up for an IHG account you get it for free. The rooms are modern and very clean with the room getting cleaned each day if required. There is a double shower which has a multipurpose body wash inside. The lounge area is fantastic with a range of different seating and flat screen tv’s. There is a bar with a good selection of drinks. Food can also be ordered. There is a pool table which helps others interact. Staff are happy for you to order takeaway to the property and will provide cutlery etc. The staff are absolutely fantastic and could not be more helpful. They really help make my stay great, nothing is too much trouble. On Newyears eve staff allowed friends who were staying at another hotel to come inside to the bar area and have drinks with us until 2am. I was also allowed to bring my own drinks downstairs.
Disliked: There is no iron or ironing board in the room but if you ask this will be provided at the reception. There are no plug sockets close enough to the mirror for drying hair or straightening it.However,a hairdryer is provided in the bathroom. The mirrors are slightly tinted which is difficult for doing makeup. There are no tea or coffee making facilities in the rooms. However, tea and coffee is available 24hours in the lounge. There are a wide range of teas,coffee and syrups available. There are cups and mugs and takeaway cups too. It is a little bit annoying in the morning to get dressed and go downstairs. Breakfast is an additional charge of £15 per person. I find this quite expensive and chose not to pay. A Mcdonalds is not far from the hotel if you like this type of breakfast.