The Nines a Luxury Collection Hotel Portland, Portland

The Nines a Luxury Collection Hotel Portland Guest Reviews

Overall Average Score:

Excellent (4.25 out of 5)

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I wouldn’t stay again but...

Liked: The room was nice
Disliked: They mismanaged my check in and double charged me for the room, it was irritating then they said I didn’t pre pay for the room but I did through booking. They simply didn’t handle things well

I love staying at this...

Liked: I liked the room, very luxurious and spacious. I loved the body lotion provided. The two restaurants/bars in the hotel are amazing and the location to shopping and other restaurants is fantastic.
Disliked: The staff at Urban Farmer is not welcoming. Everyone looks depressed and no one smiled. We had breakfast and no-one was at the hostess station so we sat ourselves and multiple bus people kept saying to check in at the podium. The hostess was talking to another table but no one from the staff bothered to tell her we were waiting. The waiter was almost rude and irritated by us is how we felt. My eggs and my friends eggs were cold when I received them but didn't want to bother the server as I felt it wasn't worth it at that point. I did not want to leave much of a tip but I did leave 18%. The night before we were accidentally given two orders of fries and they did take one of them off. so that was good.

It was a fun wedding...

Liked: The view from our hotel was fun to see. The Christmas tree was up in the town square. The complementary chocolates were very nice. Thank you!
Disliked: The champagne I ordered was Rose flavored, if I knew it was going to be rose then I would not have ordered it. I also received a congratulations card with my name and another women’s name. My husband’s name is Bob, not Allison. It was a nice gesture, but a little odd. I have no idea where that name came from.

We had an amazing time...

Liked: The beds were so incredibly comfortable!! The room was gorgeous, and the staff were all wonderful.

Exceptional

Very good

Great value for money and...

Liked: Location was superb and staff wonderful. Food in hotel was excellent and the food credit allowed flexibility in dining and drinks. Rooms were exceptionally clean and spacious.
Disliked: Check in and lobby were not on the ground floor.

Superb

Liked: Rooms are wonderful. Nice atmosphere.
Disliked: The charcuterie board was below par, a few slices of sausage and 2 pieces of burned black toast for $24. There was a dirty cleaning rag left in our bathroom, as well as a long red hair on the glasses. My wife and I are blonde