The Monument Hotel - BW Signature Collection Guest Reviews
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Write a review
Mert Mon, 4 November 2024
Perfect for short stays
Liked: The room was clean and had all the amenities needed.
Disliked: The only downside is that it is next to the railroad so it gets a bit noisy if you keep the windows open.
Antonio Sun, 3 November 2024
Very good
Liam Wed, 30 October 2024
Very clean
Liked: Clean
Asma Fri, 25 October 2024
Superb
Liked: Charming, smiling people there, the service was excellent, an amazing welcome, a clean and tidy place, highly recommended, excellent location
Mumin Tue, 22 October 2024
Exceptional
Irakli Mon, 21 October 2024
Exceptional
Svetlana Mon, 21 October 2024
My stay was wonderful, thank...
Liked: Extremely friendly staff (out of their way to ensure that we were comfortable, nothing was too much trouble), wonderful spacious room and bathroom, everything was clean and tidy. The breakfast was delicious, with a large selection of food for everyone's taste. Pleasant atmosphere in the lobby and in the dining room. The location is excellent, good connection to the airport, and one S Bahn station or ten minutes walk to the Frankfurt fair. I will definitely come again!
Disliked: Everything was perfect, my colleagues and I will definitely come again.
Giulietta Mon, 21 October 2024
Exceptional
Sheila Sun, 20 October 2024
Very good
Seda Sun, 20 October 2024
Great location!
Liked: The hotel was enough for a short term stay. The reason I picked this one is the location, you can take the tram or SBahn train everywhere possible, it’s two minutes walk to transportation.
Disliked: My reservation didn’t state that breakfast was not included and it shows the breakfast times on my sheet so I had the breakfast for two days and on my last day before i check out i did my last breakfast and the receptionist told me that i have to pay for breakfast for three days, per person it was €18 and we were three. Of course I didn’t want to pay since nobody warned me about this and all saw me eating. The receptionist made it clear that it was their fault and I didn’t pay extra. I thank him for being understanding.