Exceptional

FABULOUS

Disliked: Nothing absolutely fantastic

Fabulous hotel still with an...

Liked: Lovely hotel. Really friendly staff. Fabulous position.
Disliked: The rooms look nothing like those on Booking.com. All rooms now have white linen and I booked beCause I liked the photos on booking.com. That said, I loved the hotel.

Luxury hideaway in the heart...

Liked: The staff were exceptionally kind and attentive, they received a parcel for me before my arrival and set everything up perfectly. I'm sure my room was an upgrade from what I booked and the design was stunning, the slippers are super comfy and the bathroom was clean and lovely. With a few upgrades and attention to wear and tear this could easily be a 5 star. I felt like the Queen of Sheba with every arrival and departure. I would revisit in a heartbeat to discover more of their comfy areas and offerings.
Disliked: The lotion in my bathroom seemed to be topped up with water and the shower gel didn't disoense any product. As a scent enthusiast, they could also pick a better scent from Floris or perhaps switch to Penhaligons which have a more modern sensibility.

Exceptional

Exceeded all of our expectations...

Liked: What can I possibly say. From start to finish, the communication from staff prior to our stay was excellent. Staff went above and beyond. This was our wedding stay and we can't thank Montague enough.
Disliked: On leaving we asked if Bolt was similar in price to the London cabs - for a journey to Gatwick we went with the Black cabs which turned out three times more expensive.

Glad I went here. Pricey...

Liked: Loved the salmon and porridge available as a continental breakfast

Modern yet rustic hotel in...

Liked: Very welcoming. Nothing too much trouble.
Disliked: Not applicable

Outstanding service with very friendly...

Liked: The room was well appointed. The food in The Leopard Restaurant was very reasonably priced for central London and was of first class quality.The warmth and friendliness of all staff encountered were outstanding.
Disliked: It’s an old building so it’s understandable that floorboards in room above squeaked as guests moved around.