Unique experience

Liked: Very kind and helpful staff. Excellent breakfast. Beautiful decoration everywhere in the hotel, warm and cozy (we especially liked the breakfast room). Very confortable room and bed. We had a fantastic stay: thank you!
Disliked: Nothing

Exceptional

Much better than expected and...

Liked: The location is superb in a quiet street near the British museum. Walked past it first time ,it is discreet!Great Door Staff. Excellent Check In . Everyone was so friendly and helpful. Our room on the ground floor was spacious as was the bed and bathroom. It was immaculately serviced by the Staff. I have serious back problems but the bed was very comfortable. Choice of coffee ,tea,water and biscuits was excellent. Fresh milk in a bottle was a nice touch. Door staff brilliant at getting taxis.
Disliked: I was amazed how good it was and am unable to find fault with any one or thing.

Memorable stay with friendly staff...

Liked: Not too big to be impersonal and beautifully furnished.
Disliked: Only 1 lift available.

was good for the one...

Liked: the room & service were great. location was also good for accessing the city
Disliked: the price was high and i had issues and making changes to my booking - ended up moving to a nearby property

Great hotel, great location and...

Exceptional

Perfect feeling

Liked: Excellent staff, super location, wonderful feeling of pleasant environment of the hotel.
Disliked: The smal fridge in the room was missing. There is no terrace or balcony - could be on the roof - maybe.....:-)?Very tiny gym, without spa or whirpool.

For sure, I’ll be back

Liked: One of the best places to stay in London for me. Authentic and welcoming .