Very good

Return visit lived up to...

Liked: A perfect location and a great bolt hole in the New Forest from which to rest, relax and explore. The hotel staff went above and beyond to make me feel at home and to meet my needs. Nothing was too much trouble. An unexpected room upgrade was the icing on the cake. Plenty of relaxation areas, complete with lovely log fires, good food and comfortable but not overly formal surroundings. This is my second stay and both have been enjoyable and memorable.
Disliked: Not much! Restaurant alcohol prices were perhaps a little steep but a more competitively-priced range of were available in the linked pub next door, which served the same food menu.

Keep doing what you are...

Liked: Service was excellent. Old school proper service. Staff are professionals. The decor was right up my street.
Disliked: Nothing.

Good

Liked: Beautiful location
Disliked: Long wait for food to arrive

Country hotel

Liked: Very Christmassy, friendly helpful staff!
Disliked: Our shower room did unfortunately flood. But staff were helpful in the clean up.

Great location and very welcoming...

Liked: Staff were incredibly friendly and helpful. Dogs are made to feel super welcome too!
Disliked: It would have been nice to have a hot breakfast included (in addition to the continental).

Exceptional

Liked: Comfortable room. Very friendly staff. Eating in the pub restaurant was very good. Lovely atmosphere. Good breakfast. The hotel was in a lovely position on the Beaulieu river and easy access to the New Forest.
Disliked: Very little.

Good

Liked: Lovely rooms and location
Disliked: Overpriced and the restaurant was too expensive and not well managed.

Superb