Welcoming, great location, clean

Liked: Great location easy walk to shops and restaurants, breakwater walk, river views
Disliked: Nothing. We have stayed often and and enjoyed all our stays.

Exceptional

Liked: Easy to find, friendly staff, clean and cosy.

Good

Poor

Liked: The Location, just beside the lake. However, people light fireworks and scream at 2 o’clock in the morning.
Disliked: The dampness in the room and set up. The single bed setup right below the air conditioner, if we turn the air conditioner on, it’s will blow airs straight on to the person’s head. The room has bad smells and linens feel damp and very comfortable. We arrived late, so no car park at the hotel parking, I parked on the road.

Very good

Very good

Excellent location, but not worth...

Liked: The location is an absolute dream, you’re so close to the water, all of the shops and restaurants.
Disliked: There is absolutely no wifi. It’s a bit shocking to go to a hotel that ‘has wifi’ but is so bad your phone will switch back to using data. The wifi was nonexistent. Wanna watch YouTube on the TV in the room? Too bad, the wifi doesn’t work. Brought a laptop, iPad or device and wanna hook up to the wifi? Too bad, it doesn’t work at all. Also, there seemed to be mixed messages about housekeeping. We had to ask housekeeping for fresh towels after day 4. When we checked in they said our room should be done by day 3. It wasn’t. Housekeeping said that if you wanted your room serviced at all, you had to tell the front desk, but then the front desk said your room would be serviced on day x. So I don’t know what the actual rules are. Parking is also a headache. You’re not guaranteed a park, so if you come back after a long day, you may not find a spot and will have to park on the street which only offers two hour parking. Very annoying after a long day.

Very good

Good location, bad facilities

Liked: Location and parking
Disliked: Bathroom fan made loud extreme whining sound making it impossible to turn on and stay in Bathroom.Noise of neighbouring shower and plumbing was so loud we were unable to get any rest overnight.