Pleasant

Liked: Location

Pleasant

Liked: Room dated but clean and functional

Living on past glory

Liked: Staff were very friendly, and couldn't do enough for us
Disliked: I would imagine at a stage this was a very nice hotel, however it appears to be living on past glories as it is very outdated in parts and does not live up to the fuss being made by staff.While the rooms were clearly updated in the past 10 or so years, the double room we had was very small, with no place to even open suitcases without being in the way. The bathroom was also very cramped, having to squeeze by the sink to get to the toilet.The room was clean, and for the most part so was the hotel. However we took the stairs one time instead of the lift and it was horrible, with a thick layer of dust on everything.Carpet in several areas was threadbare, and in bad need of replacement The ground floor is currently under renovation, but a lot more than that is needed.We had breakfast included, but to be honest this was hit and miss. We both had pancakes on the first morning, and they tasted shop bought. My partner had the full irish on day two, which was average. I had the eggs benedict which I have to say was fairly good. However, selection for the continental breakfast was limited.

Passable

Liked: Very convenient to city, very friendly staff
Disliked: In the middle of renovations so breakfast space and food poor for the price. Somewhat old hotel and a lot of steps everywhere

Meh

Liked: Breakfast was okay, location is good
Disliked: The room very dated, and the hotel generally felt very dated & stairwells smelt awful and the staff were in jeans.

A hidden gem

Liked: The staff were very welcoming and helpful. The room was modern, very clean and practical.

Highly recommend!

Liked: Very friendly and helpful staff in every area of the hotel. Even in the middle of a remodeling project, customer service and experience remained excellent.

Good

Liked: Central Location.
Disliked: Bedroom a bit small.

Nice hotel - old world...

Liked: Room was comfortable and warm. Needed to get key card re-activated after I'd been to the room and it didn't work.
Disliked: There was zero hot water meaning i couldn't shower. in waiting so long for the water i was unable to have the breakfast i had paid for