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The Metcalfe Hotel eeee - (888) 323-5826
The Metcalfe Hotel, 123 Metcalfe Street, Ottawa, ON -(888) 323-5826
Area: Ottawa
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4.35
HOTEL RATING: 
EXCELLENT
4.35 out of 5 (737 Ratings)
0.4 miles from Ottawa centre
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Hotel Description
Located in downtown Ottawa, within 5 minutes' walk of Parliament Hill. Each guest room includes a flat-screen TV with cable channels and pay-per-view movies. Free WiFi is provided. This hotel includes a 24-hour fitness center and a business center. The Ottawa Convention Center is 0.6 mi from The Metcalfe by Gray Collection. The popular Byward Market neighborhood is 1.2 mi away. We offer Chromecast streaming services, but not pay per view movies

Check-in time: 16:00   Check-out time: 12:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Trouser press
` Heating
` Fax/photocopying
` Shared lounge/TV area
` 24-hour security
` Accessible parking
` Concierge services
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Parking Available
` Board games/puzzles
` Wine/champagne
` Pet basket
` Pet bowls
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Food delivery
` Electronic room key
` Audible alarm
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Allergy-free rooms available
` Room service available
` Pets allowed (charges may apply)
` Takeout dining services available
` Parking available (charges may apply)
` Indoor parking (charges may apply)
` Valet parking (charges may apply)

The Metcalfe Hotel Guest Reviews

Overall Average Score: 
Excellent (4.35 out of 5)

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2.5

Fair - 2.5 out of 5

Volodymyr Sat, 11 January 2025

Passable

Liked: Overall, it’s a decent hotel. Excellent staff. Clean.But…In a $200 room, there are no:•Disposable toothpaste tube and toothbrush.•Disposable slippers like in all Turkish hotels.•Shoe horn.•Toilet brush.•Air freshener in the bathroom. Fortunately, I was staying alone. But imagine a couple in such an awkward situation?Otherwise, your hotel deserves all kinds of praise, and I would happily choose it again for my next visit to Ottawa.

4

Very Good - 4.0 out of 5

Sally Mon, 6 January 2025

Loved everything other than the...

Liked: The hotel has a great vibe with attention to detail. It is welcoming and the staff are very helpful. The rooms are well appointed and very comfortable. Great decor. The location is excellent with walking distance to the Parliament Buildings and the trendy Byward market.
Disliked: Our room was very noisey 1. proximetary to the main road 2. Guests with unruley children. There was also a member of staff that appeared to be struggeling, we reported and feel it will be dealt with in a sensitive manner.

5

Exceptional - 5.0 out of 5

Janos Mon, 6 January 2025

Great location with nice and...

Liked: Friendly staff, great location, valet parking, spacious bedroom and large bathroom, filled up the fridge, nice interior decor.
Disliked: Valet parking is a little pricey, and the restaurant had no "regular" breakfast offer on 1st Jan, only the pricey special breakfast for New Year's Day.

3.5

Good - 3.5 out of 5

Petronella Sun, 5 January 2025

Good

Liked: Geo. Location is fantastic. The restaurant has fantastic brunch.
Disliked: The shower needs an up grade, not a lot of presure when showering. Clearing forgot to refill toilett paper and bottle of water and Tea regulary.

3.5

Good - 3.5 out of 5

Elaine Thu, 2 January 2025

Good

Liked: Staff
Disliked: Too expensive $500 a night for a renovated hotel. I wish I stayed at St Germain

5

Exceptional - 5.0 out of 5

Natasha Wed, 1 January 2025

Pleasant, clean and very comfortable...

Liked: The impeccable and friendly service of the staff. Our housekeeper on the 5th floor was lovely and helpful all week, as were the front desk and restaurant staff (hurrah for the bartenders who made great lattes with big smiles on each morning!). The lobby plants were stunning as well, and the beds more comfortable than mine at home.
Disliked: It could have had a little more lounge seating.

4

Very Good - 4.0 out of 5

Simon Fri, 27 December 2024

Very good

5

Exceptional - 5.0 out of 5

Xiaoguang Thu, 26 December 2024

Exceptional

5

Exceptional - 5.0 out of 5

Xiaoguang Thu, 26 December 2024

Exceptional

5

Exceptional - 5.0 out of 5

Karel Sun, 22 December 2024

we were happy / fully...

Liked: all was nice

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The Metcalfe Hotel 123 Metcalfe Street, Ottawa, ON