Superb

Exceptional

Nice friendly hotel in great...

Liked: Location was perfect, a few minutes walk to the beach and Ocean Drive. Nice quaint hotel with friendly staff with the personal touch that you wouldn't get at a big chain hotel. Communications prior to arrival was great and pre check in online was useful. Loved the key code for the room rather than having a key / key card. Bed was comfy and shower was nice. Would definitely recommend and will be back.

Disappointing

Liked: Location
Disliked: Sunday 5th. Arrived at 10:30pm. Gave us room 317. Smelled of mould. Plus water dripped on our pillow, from the ceiling. Rosa took a videoGave us new room 319. Fridge doesn't work. Not enough sockets, and all taken by lamps but better room. No chairs. One coffee capsule! Lamp doesn't work. Hair on towel.Water trip hazard in reception. water coming through ceiling everywhere, puddles on floor.Reception open and unmanned all night _ security issue: anyone can come inon the first night the bar staff and patrons from next door gathered in the reception lobby area (nothing to stop them and all hotel staff left for the nigth) and partied until early hours. we got around 3-4 hours sleep. This was about 200 yards from our room and v loud.Spoke to booking.com at 7am +44 2033202609 to Norhan. Registered a complaint  Our holiday was so compromised we left after 2 nights and went to an Air BNB. we didnt try to get the 3rd night money back: we just left. So we have pay out another $130+ dollars.

Cool hotel in a perfect...

Liked: Nice relaxing hotel comfy rooms

Good

Superb

Superb

Great

Liked: Easy check in process .. discount on drinks , close to everything checkout process easy