Superb

Disliked: the meal was not as good

Once is enough.

Liked: Well located and cozy. Pricey and not value for money.
Disliked: Breakfast at £30 ppax was expensive.

Disappointing

Liked: Location was nice as was the hotel building itself.
Disliked: We were put in a room in a muse cottage outside the hotel grounds in the village. The room had not been cleaned for weeks and was dusty and dirty with dead flies on the window culls. The milk for the tea had turned to cheese (literally). The hotel is expensive and you would expect more. Clearly they are simply cashing in on tourists passing through Castle Combe.

Amazing stay

Liked: The hotel was amazing, the appearance, ambiance, cleanliness and hospitality was on point. The breakfast was very nice. Definitely worth the price

Lovely

Liked: Gorgeous fabulous room and everything about the buildings and grounds fab and ten out of ten
Disliked: We liked everything about the property

Exceptional

Liked: As if I were in a fairy tale story or one of Agatha Christie's novels. It was really exceptional and extraordinary.
Disliked: Prices are a bit high.

Good

A pleasant stay ruined by...

Liked: On balance, not a lot after how our experience ended, however credit where credit is due and that is for those who served us dinner and drinks who went above and beyond. Saskia among them. They were more in line with how we imagined the Manor House.
Disliked: Complete lack of customer service demonstrated on the last day. After checking-out on the Sunday, we planned to enjoy the premises for a few more hours -- lunch, a walk -- until catching our train. Unfortunately, only upon check-out were we told that this was not possible and we had to make ourselves scarce by 13:00 as the whole venue had been rented for a wedding party. We were given no prior notice of this and for the price that we paid, this was a slap in the face that ruined my partner's birthday weekend. Unacceptable. In addition to which, the receptionist was hardly apologetic; all she wanted was to fob us off lest we make a scene. At the very least they could have notified us upon arrival on the Friday. I've been to other luxury hotels in the Cotswolds and never had such an issue. As for Castle Combe itself, not worth staying. Similarly lousy attitudes from the only two pubs. Hospitality ain't their thing.

Exceptional

Liked: The cottages are very comfortable and located on a vast and well maintained estate. Courteous and helpful staff.