Liked: Staff keen to help, and very approachable. Fantastic!
Disliked: A little bit of shampoo.

Room was clean and well maintained. Nothing special but was nice and close to the ICC so in terms of making my next morning a simple process I’d give them 5 stars for location. Wouldn’t go here again as for the money it didn’t feel like good value.

Liked: Close to the ICC.
Disliked: Bar and restaurant not available due to a private event. Never knew this when booking. Was then still charged £5 for them to bring food to my room. Daylight robbery!

Passable

Liked: The mulberry bar was lovely as were the staff,they really went the extra mile. It isn't extortionate considering it's the celtic manor lovely cocktails,pretty presentation, good at personal drink requests (whether it be stronger weaker etc )and the swimming area and sauna were lovely too.
Disliked: We stayed on c2 level which was not the nicest of rooms at all run down, tiny TV there wasn't any robes in the room which were suppose to be in the wardrobe so had to call and request them as you are able to wear then up to the pool and sauna we couldn't find the breakfast place no signs or directions. The room definitely did not feel comfortable at all it also smelled of cigarettes in there.

Disappointing

Liked: Breakfast service e
Disliked: Bed was horrible parking was t clear room very basic

Clean, comfortable and very convenient...

Liked: Room was comfortable, clean and had everything I needed - especially an iron, ironing board, slippers and wifi. Comfortable bed. Very close to the conference centre and very helpful staff. Breakfast was good.
Disliked: Main restaurant was closed and it meant having to go quite a distance to get food. I ordered room service but there was a very limited menu and difficult to cater for allergies/intolerance. I could not order any water with the room service either, just alcohol! Trying to navigate the website to book a slot for swimming was very difficult so I gave up and did not go.

A nice hotel but the...

Liked: Nice room, friendly staff. Navigation inside was not so straightforward (at first) and the lift appeared to begin on the first, not ground, floor. An excellent breakfast was included in the price of my room. Location, just off the M4 junction, was easy to find and although the motorway was close, I was not aware of it in the hotel. Would I stay again? Perhaps but . . . (see below).
Disliked: Car parking which, as a paying guest, I would not expect to have been charged. The pricing is also very high - £20 overnight in the underground and £10 for one outside. The outside car park is about a 5 minute walk up the hillside, quite a climb and I anyone suffering less than good health could find difficult. There were a number of charging points for electric vehicles in the outside car park though what the cost was I didn't look. There were a very few parking spaces outside the Manor for blue badge holders but whether they were bookable I don't know.Being charged for car parking, and the amount, left me feeling less than impressed by the place.

Very poor and they wouldn't...

Liked: Grill restaurant was nice
Disliked: Thread bear carpets, bin hadn't been emptied, bed sheets weren't made up properly on bed and the towels were stained. Waited ages for breakfast turrines to be re filled with food

Generally a good stay. The...

Liked: Nice big room and bed. Lovely breakfast buffet.
Disliked: Using the app for the room key was an issue and the app overall is very clunky.Some parts of the room and bathroom need some upgrading and tlc.

Pleasant

Bad

Passable

Disliked: I messaged them twice about my upcoming stay. Didn't get a reply. All they do is rely on the auto generated message system with things like "We look forward to having you stay."Wouldn't book again. It's just lazy.