The Madrid EDITION, Madrid | ConcertHotels.com

The Madrid EDITION Guest Reviews

Overall Average Score:

Excellent (4.4 out of 5)

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I had a great time...

Liked: The staff were great and everyone was welcoming. The had a nice birthday decorations for my boyfriend and it was nice.
Disliked: Nothing. This hotel is the best in Madrid and I will be staying there again.

Exceptional

Overall amazing.

Liked: Ambiance, punch room.Room: shower, size and mini bar.
Disliked: Design of the room/bed.

Very good

Great Stay

Liked: Great location with everything nearly by. The room has a modern design but simple. The room is clean and tidy and the bed is comfy. The pool and the roof top bar are closed during my stay/winter time. The water pressure is too strong even we like it but may not fit for every customers. Some staff are friendly and helpful.
Disliked: Everything was ok at the first 4 nights we stayed, so we decided to stay again when we returned from Malaga. The room offered when we returned is poor, the bathroom's tiles are loosen and I almost fell, we appreciated that they changed the room for us. However, as rated a 5-star hotel, I didn't expect them to offer customers such a deficiency room, what happened if there was no other room available. After we returned home, we received email from the hotel said that the room we stayed has no such issue, do they clear that it was the first room offered and not the room we stayed. I highly recommend them to handle customer complaints appropriately.

Superb

Liked: Very nice rooms and the location is good

Good

Get Pampered. Seriously!

Liked: Nestled in the heart of Madrid, The Madrid Edition is a true gem for travelers seeking a perfect balance of luxury and location. Its prime spot in the city center makes it an ideal base for exploring Madrid’s renowned attractions, bustling shops, and vibrant dining scene.The hotel itself is an oasis of modern elegance, with a welcoming atmosphere that feels both chic and relaxing. The amenities are first-rate, from the sophisticated lobby bar to the market-inspired restaurant and impeccably designed rooms that provide a quiet escape from the lively city outside.What truly sets The Madrid Edition apart, however, is its service. The front office staff are exceptional, making every guest feel valued with their professionalism and willingness to assist. Room service was equally impressive, with prompt delivery and attention to detail that elevated the overall experience.Although parking is a bit of a challenge, the experience more than made up for it. My stay was initially for business, but I extended into the weekend to enjoy everything Madrid has to offer. It was a fabulous decision and one of the most memorable hotel experiences I’ve had.I highly recommend The Madrid Edition for anyone visiting Madrid—whether for business or leisure. I’ll definitely be back!
Disliked: Absolutely nothing!