The Lucerne Guest Reviews
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Nancy Thu, 14 November 2024
Superb
Amir Wed, 13 November 2024
Overall a very good hotel...
Liked: A very good hotel in an excellent location, the service of the hotel staff was fast and excellent. very clean A relatively large and comfortable room.
Disliked: The bed is soft, not the most comfortable, prefer a hard mattress. The first room was changed due to a large dent in the mattress that disturbed sleep. There is no fridge in the room.
Victoria Wed, 13 November 2024
Exceptional
Margaret Sun, 10 November 2024
Lovely classic hotel with tasteful...
Liked: I thought I had agreed to a charge of 486$, But when I checked out, it was over $800.That was a shocking difference. I thinkbooking.com needs to be more transparent about what the total will be when they sign people up for a hotel, particularly in New York City, where all the taxes changed the final cost significantly
Disliked: The price transparency was misleading.
Lutfi Fri, 8 November 2024
Exceptional
Liked: The location,the service and the helpful staff.
Jeanne Thu, 7 November 2024
Exceptional
Magda Thu, 7 November 2024
Great stay
Liked: Staff was greatTransport to the airport was great Breakfast was greatThank you
Mark Thu, 7 November 2024
I shall return!
Liked: The front desk team are very very helpful and accommodating.
Eva Sun, 3 November 2024
Very good
Liked: Excellent location, good bed, nice staff.
Disliked: No soundproofing, our room was by the gym and the ice machine, so there was lot of noise. Also, not possible to sleep with the air-conditioning on as it was very noisy.
Nez Sat, 2 November 2024
Very good