Superb

It was my daughter's and...

Liked: The size of the room and the kitchette.
Disliked: We loved everything.

A pleasant stay.

Liked: A nice room in a good location.
Disliked: We received an email from Lord Nelson via Booking.com after our arrival, offering an "indulgent escape package". When we tried to redeem this package, hotel staff denied all knowledge of it, suggesting it was initiated by Booking.com and not the hotel. Eventually they agreed to provide free car parking (a part of the indulgent escape package). Upon receipt of the invoice (sent by email after we departed) we discovered they had only credited 1 day's parking (it was a 2-night stay). Our email requesting a credit for the 2nd night has not been replied to.

Very good

Exceptional

Liked: I liked how quiet it was and how conveniently located it was. Very relaxing
Disliked: I can’t find any thing wrong with this property

Good

The Lord Nelson is the...

Liked: I loved it all ! Stayed for the week in the king exec suite to do business & be close to Dad at the VG at the same time. Check in & check out was seamless! The staff treated me like family & were so professional & pleasant. My king exec suite was super clean & bright & roomy with beautiful decor. The staff was happy to accomodate my special request for no feather pillow or duvets due to allergies & had room made up with bamboo pillows & hypo allergenic bedding. The bed was exceptional ! Like sleeping on a big fluffy cloud, in fact I overslept!Coffee from Nespresso machine in the morning fab & also close walking distance to all the shops.The business center was handy & the lovely desk to work at in the room with wifi so I could get business done. The complimentary shampoos, soap etc by "Lather" were icing on the cake in the washroom which was very clean also. That extra touch of elegance.The people also make the place. I was greeted by smiles every morning & evening when I returned, special shout out to "Abel" at the door, who also offered me an umbrella on the rainy days & a smile & "good morning" every day.I loved it all, it felt like a luxurious home away from home & I can't wait to stay again!TIP : There is a little indoor pedway that connects you to the shops in park lane which is very convenient on chilly days.The hotel is so close to the downtown core & hospitals. I was able to get to my business meetings & walk to the VG to see Dad from there !Location is everything.Food at "The Arms" was delish! Dined there several times, for meetings & it exceeded my expectations! Oh & the desserts, yum !My suite was very quiet , well insulated so I fell asleep instantly at night. TV was nice to have and all the creature comforts of a mini fridge & sink & Nespresso machine in kitchenette.
Disliked: I have nothing bad to say I loved it all !

Great time and great location

Liked: Location and clean room and friendy atmosphere
Disliked: I wish you can checking before 3pm and a little cheaper for the room

Superb

Liked: I had arrived really early and was able to check in.