Great facilities/staff, convenient location, nice...

Liked: Room size was great for a family of 5, very friendly and helpful staff, very nice restaurant conveniently located on main floor, pool play area is very large and was great for the kids, location was ideal for our travel plans to ski at Terry Peak 15 minute drive away, but could also find a very large Walmart for needs also within 15 minutes. Nice onsite casino, but I didn't take advantage of because of plans with family.
Disliked: The pool area is very large and great for kids, but unfortunately there were cleanliness issues. We stayed for 4 days and over the 4-day period there were bloody band aids floating around in the pool the entire 4 days. We splashed one out on the side of the pool on our first night and it stayed there for the entire time we were there - no one cleaned it up, or got the other ones floating around in the pool. There were flies in the pool area which is surprising at this time of year, and one day my son went to grab his shoes after swimming and they were covered by little gnats, likely because of messy people leaving food on tables/floors that isn't cleaned up promptly enough. Hot tub always had debris/bugs floating in it. Only reason we didn't give it 10/10.