Decent place. Service not too...

Liked: Close to downtown shops and food. Spacious room.
Disliked: Check in server not friendly. Hot water not hot.

Exceptional

Very good

The facility was excellent with...

Liked: Nothing to add.
Disliked: Room took almost a full day to heat up to 70 degrees.

Exceptional

A great place to stay...

Liked: The bank vault was cool. The location was convenient.

Superb

Lovely rooms and great staff.

Liked: Lovely rooms and great staff.
Disliked: The food left a fair bit to be desired, and the train makes a fair amount of noise (depending where your room is situated).

A Gem in Downtown Roanoke

Liked: This is a gem of a place to stay, I love the bank motif and the Vault downstairs is a great place to socialize and get some delicious food.The details in my room were really thoughtful, I love having a tea cuddle and there were some things for better sleep. Great walkability to Market Square and Hotel Roanoke, I did some shopping and got some takeout.
Disliked: The only thing I didn't like about my room was the bathroom door and the shower door situation, they were too close together and I was very afraid of slipping. Downtown on a weekend night is pretty noisy but my white noise app blocked it all out