Good

Superb

Liked: Great location, staff and amenities. Our favorite stay in London
Disliked: N/A

Disappointing

Liked: Rude staff ordered room service didn’t show after 40 min rang up to cancel said he was in the lift already so I said I’ll keep the order then 20 min later still no show rang again to cancel said he was just about to knock on my door wouldn’t take no for a answer then when he finally did he put the phone down on me, breakfast was horrendous and cold they didn’t even have enough cutlery had to wait 5 min for a folk to be washed same with the glasses, the lifts are a nightmare even tells you you have a 5 min wait or whatever it is at the time so always up and down the stairs and to top it off they charged my card a further £400 after we left and I had to prove to them they had took it out my bank before they refunded me not a pleasant experience at all not for the £360 a night price tag

Exceptional

Liked: The decor, staff, and rooms are exceptional.
Disliked: N/A

Superb

Very relaxing

Liked: Location
Disliked: Nothing

Superb

Exceptional

We have already recommended our...

Liked: Excellent room excellent breakfast Excellent staffWe loved the Melia
Disliked: Melia can renew the towels, all the rest was great