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The Lensbury Resort eeee - 0745 127 3975
The Lensbury Resort, Broom Road, Richmond Upon Thames -0745 127 3975
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BOOK ONLINE OR CALL - 0745 127 3975
3.8
HOTEL RATING: 
GOOD
3.8 out of 5 (2198 Ratings)
2.4 miles from Richmond Upon Thames centre
BOOK ONLINE OR CALL - 0745 127 3975
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Hotel Description
On the banks of the River Thames and surrounded by 25 acres of beautiful grounds the 4-star The Lensbury Resort has an award-winning spa. Located just 10 minutes' drive from Hampton Court Palace this hotel offers modern rooms with attached bathroom with a flat-screen TV. The ground floor Restaurant and Bar areas offer an elegant and traditional setting with floor to ceiling windows overlooking the Thames and a bright conservatory and outside eating area. The Restaurant offers a brasserie-style menu with plenty of choice. Guests can also relax in the Bar and Lounge areas either watching the latest sports programs on large flat-screen TV's catching up with friends and colleagues or reading the daily news beside an open fire. There is a relaxation thermal spa area on the poolside with large mixed sauna and steam rooms. There is also a 25-yard indoor pool 19 tennis courts 2 squash courts and an indoor and outdoor children's play area. Teddington Rail Station is a 5-minute drive Twickenham Stadium is within 10 minutes drive of this hotel and Kew Gardens is a 15-minute car journey away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Parking
` Swimming Pool
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Water sports
` Children's playground
` BBQ facilities
` Canoeing
` Heating
` Fax/photocopying
` Squash
` Snack bar
` Private check-in/check-out
` On-site parking
` indoor pool
` 24-hour security
` Accessible parking
` Concierge services
` Family Rooms
` Free Wi-Fi
` Game Room
` Hair/Beauty Salon
` Heated pool
` Massage services
` Picnic Area
` Restaurant(s)
` Sun Deck
` Daily Housekeeping
` Non-Smoking Rooms Available
` Indoor play area
` Wine/champagne
` Outdoor furniture
` Yoga classes
` Fitness classes
` Personal trainer
` Kids' pool
` Aerobics
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Spa services
` Spa/sauna
` Tennis court & equipment

The Lensbury Resort Guest Reviews

Overall Average Score: 
Good (3.8 out of 5)

Write a review

4

Very Good - 4.0 out of 5

Gill Thu, 13 March 2025

Very nice

Liked: Good position. Good restaurant

4

Very Good - 4.0 out of 5

Elaine Wed, 12 March 2025

The facilities were great and...

Liked: I really enjoyed the pool and health suite and had a treatment in the spa while i was there - which was great. When I first arrived there appeared to be some sort of big corporate event going on and the staff were helpful but very busy...... But once it was quieter they were lovely and really went out of their way to make me feel at ease and looked after.
Disliked: I supposedly got an 'upgrade' but the room was not as nice as I was expecting - it was drab, small , needing a face lift and also rather an unpleasant smell - a bit like residual vomit smell masked by cleaning products - the room itself was spotless.... but that smell...... I felt like I'd been shoved out of the way in a room they wouldn't otherwise use. This hasn't put me off as other facilities and service were excellent. I do hope to be back - I hope they get the room right next time....

4

Very Good - 4.0 out of 5

Richard Wed, 12 March 2025

Lovely stay if you are...

Liked: Good breakfast, facilities, nice old building and swimming pool.
Disliked: remote building room away from the main block felt underwhelming. And the staff are very keen to clear breakfast away early making you feel rushed.

4.5

Wonderful - 4.5 out of 5

Charlotte Tue, 11 March 2025

Superb

5

Exceptional - 5.0 out of 5

Roger Tue, 11 March 2025

Exceptional

3.5

Good - 3.5 out of 5

Jane Tue, 11 March 2025

Convenient & reasonably priced

Liked: The room was a bit tired & basic- not as nice as rooms we’ve stayed in before in the hotel.
Disliked: The decor . The fact the breakfast was cold. The plates were cold.

2

Disappointing - 2.0 out of 5

Ciara Mon, 10 March 2025

Will not return

Liked: Setting & location
Disliked: Room was tiny with too much furniture. Not well cleaned. Previous occupants mouldy food still in bin. Very expensive for room and service levels

5

Exceptional - 5.0 out of 5

Laura Mon, 10 March 2025

Exceptional

4

Very Good - 4.0 out of 5

Sue Mon, 10 March 2025

All in all a great...

Liked: For a large hotel it was very friendly and relaxed
Disliked: The manager in restaurant seemed to be very rushed and unhappy in his job.He sort out a few queries when items had run out but did bark at some of the staff

4

Very Good - 4.0 out of 5

Darren Sun, 9 March 2025

Very good

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The Lensbury Resort Broom Road, Richmond Upon Thames