Outstanding customer service from attentive...

Liked: The staff were very helpful and understanding.
Disliked: N/A

Family friendly

Liked: I loved everything about this hotel. It was aesthetically pleasing, all the touches of pink were stunning. Very clean, lovely staff. Facilities were great. The pool is the most stunning one I’ve seen in the CBD. I think the little touches made it - extremely kid friendly, bows around the toilet paper, everything that you’d need in the room. Valet service was very professional. Breakfast was delightful, they had everything. The cutest little Langham coffee cups as well.
Disliked: The mini bar was quite small. No charger in the room. The bottles of water are confusing - doesn’t really elaborate that they are complimentary, focusing more on if you take the bottle home you have to pay.

Incredible service and lovely clean...

Liked: Service was impeccable from start to finish. Friendly greetings and smiles. The place was kept beautifully and the room was serviced quickly and efficiently whenever we vacated.
Disliked: Pool was a little cold and being indoors makes it hard to enjoy during summer heat, but not a big deal.

Bad

Exceptional

Liked: The receptionists and the bathroom
Disliked: That we requested an ocean facing room and a later checkout but no one responded

Exceptional

Superb

Passable

Superb

Disliked: I thought the toasted sandwich I had for lunch was outrageously overpriced. Also the breakfast was alao very expensive for what it was