I had a wonderful 2-night...

Liked: The location is perfect, the staff ,the room was spotless with very comfortable beds. Enough coffee and a complimentary glass water bottles
Disliked: Nothing major, just slightly slow elevators—but understandable given the history of such a building in London

Superb

Liked: All the staff was friendly and professional we had a lovely time there and the service was perfect thank you so much Langham family

What a marvellous stay,, thank...

Exceptional

Exceptional

One of the best hotels...

Liked: Every thing is perfect
Disliked: Price is high

Superb

Liked: Staff (especially Angie at check in) where excellent and overall the property is an under rated gem.

First class stay enjoyed it...

Liked: Everything excellent
Disliked: Nothing

It’s one if my favourite...

Liked: Christmas decorations are always very beautiful in this hotel.Porters are very good too. They are always king and helpful. Great value for hotel.
Disliked: Breakfast staff service was shocking this time. No attendance to clean the table or help with anything until we actually complained. Our table was loaded with dirty plates and no one literally came in to clean. Very uncomfortable given we had a small baby. Selection of food wasn’t very exciting either. Only one type of cheese. They don’t offer omelets. Poor selection of bread, fruits or pastry. They didn’t even had walnuts which I normally would it with my yogurt. Only strawberry and some strange compote as a fruit. Nothing fresh. Breakfast was simply not good enough for 5 star hotel. I hope this feedback will help them to improve breakfast services.