Nice hotel but could fo...

Liked: Great location friendly staff. Big room
Disliked: Parking fees. Tv was not working

Very good

Disappointing

Liked: Bed was great at room clean with great staff
Disliked: At 9pm all electrics were tripped off in our rooms / happened to other guests too with no idea of when power was returning to the rooms we waited in the lobby area where there was power, Staff were great at handling the situation.About an hour later they managed to get the lights to stay back on but issue after that was the tv had no reception at all.Other than this been a great stay

Excellent

Liked: Breakfast great
Disliked: Car park was full of ice

Very good

Good but hard for older...

Liked: Atmosphere and easy town access.
Disliked: Stairs and long way to room, wanted a walk in shower.

Lovely stay- Richmond is beautiful.

Liked: This is a great Dog Friendly hotel. We had a beautifully large room for ourselves and our Labrador. The staff were so friendly and helpful. The room was furnished with a super sized bed and the bathroom was huge. Good food too.
Disliked: Nothing -it was all great. I could suggest a frosted glass panel to the immediate right side of the main entrance as there is a large draft into the bar area from the front door as guests enter. Just a thought!

Superb

Liked: Very cosey

Very good