Disappointed

Liked: Tried to rebook a table for our first night evening meal, to be told that the kitchen was closed due to oven malfunction. Reception staff offered recommendations for other restaurants- ideally I feel they should have offered a small refund for advertised services not being available. No offers were made. We booked a table for our 2nd night, and were told our table would be in the main restaurant. When we attended the restaurant,we found the doors locked! Once we located a staff member, we were told we would be eating in the bar area- another disappointment. Food was very mediocre- with several pieces of fat served in the salad. Spoke with staff, and asked for the chef to be told- response was”okay.” No apology. Chicken in the salad was dry and tough. Husbands fish and chips were only okay- disappointed that the chips were frozen. Breakfast was fair. Overall, a disappointing experience for my husbands birthday. Would not return.