The Judds Folly Hotel Sure Hotel Collection by Best Western Guest Reviews
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Marko Mon, 30 December 2024
Disappointing
Clark Sun, 29 December 2024
Very good
Liked: Room and shower
Disliked: All areas were cold and had to put sweatshirt on.
Frank Tue, 24 December 2024
Very good
Liked: Everything was great, but the reception area and restaurant were closed on one night of the stay?
Disliked: As above
Kane Sun, 22 December 2024
Very good
Sue Sat, 21 December 2024
A comfortable and convenient stay
Liked: The location of my room and the breakfast
Disliked: Lack of shampoo etc in bathroom
Nicola Mon, 16 December 2024
Disappointed. Room was beautiful but...
Liked: The room was perfect but we did not have any hot water in the evening for a bath or shaving.We did contact Reception but they did not send a maintenance man for 3/4 hour and we had to put back our dinner reservation from 6.45pm to 8.15pm. The maintenance man explained the lack of hot water was due to everyone using the hot water at the same time. This is not to be expected when paying £179.95 per night.Dinner was ok but we felt rushed. The hotel had a private function going on so we couldn't sit in the bar area for a pre-dinner drink,Breakfast was chaotic. The breakfast was laid out in the bar area at the same time the children were queuing to see Father Christmas so guests could not easily access the breakfast buffet.Overall experience was disappointing.
Disliked: No hot water. Poor dinner and breakfast experience.
Valerie Fri, 13 December 2024
Very good
Duncan Thu, 12 December 2024
Superb
Gary Tue, 10 December 2024
Exceptional
Liked: Great place extremely helpful and happy staff
Sharon Tue, 10 December 2024
Excellent, would stay again.
Liked: Excellent service from all staff. Food in the restaurant was lovely, fresh and excellently presented. The room was well equipped, cosy and warm. General hotel lounge was really cosy.
Disliked: Nothing