The Jephson Hotel; BW Signature Collection Guest Reviews
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Robert Sat, 1 February 2025
Ok
Liked: Ok.
Disliked: Not great room
John Sat, 1 February 2025
reasonably pleasant and staff were...
Liked: Room was clean but a bit small with no bedside cabinet on one side of the bed.breakfast was good
Disliked: very cold in the foyer,dining room and bar.
Jodi Sat, 1 February 2025
Superb stay
Liked: Room was functional, very clean and comfortable. The breakfast was freshly cooked, the cheese and mushroom omelette was delicious. The staff were exceptional and they were quick to call me after check out to let me know they had found my earrings.
Disliked: The room (50) was a little cold but it soon warmed up once I switched the radiator on.
Craig Fri, 31 January 2025
A definite for me.
Liked: The room and bed exceeded my expectations. Good quality and condition. Even the carpets were top quality. The breakfast was also better than expected with a big choice and at an acceptable price.
James Wed, 29 January 2025
Good
Valerijs Wed, 29 January 2025
Superb
David Tue, 28 January 2025
A great hotel, comfortable, warm,...
Liked: Location was excellent for our family gathering.All staff were welcoming, friendly and positively helpful.Parking was freely available The room was compact and comfortable though for me the mattress was soft.The bathroom was spacious with a great shower. Water was constantly hot and the building warm
Disliked: Personally I would have liked blackout blinds as I’m light sensitive
Andrew Tue, 28 January 2025
Pleasant
Liked: The location and parking were good. The bathroom was fairly recently refurbished by the look of things, as it was clean and tidy.The staff were all polite and helpful.The breakfast was very good.
Disliked: The room was in need of redecoration. The window latch was broken, as was the mirror panel on the wardrobe. There were various marks and stains on the walls, which really let the room down. The floor was extremely noisy as some of the floorboards were not fixed down causing them to creak loudly when moving about.
Joan Mon, 27 January 2025
This hotel worked perfectly for...
Liked: The staff were amazing, reception and bar. Nothing was too much trouble,. Everything worked perfectly for us. The chef at breakfast excelled.
Disliked: The basin soap dispenser was empty. The previous occupant's towels had been left in the bathroom. We threw them in the laundry sack.
Victoria Mon, 27 January 2025
Good hotel, would stay again
Liked: Free parking, short walk into the town centre, very comfortable bed, excellent breakfast, late bar.
Disliked: Room was a little tired and dark, but comfortable to sleep.