Excellent

Liked: Very good breakfast staff very helpful
Disliked: Nothing really

Great location for me. Hotel...

Liked: everything was clean and tiidy, breakfast was good as were all the meals.
Disliked: Mattress was a bit on the soft siide for me.

Very good

Excellent value for money with...

Liked: Excellent customer service throughtout The staff were friendly and very courteous at all times. Our breakfasts were well cooked with an excelleny selection of options available. We both went for the full English breakfast which was very prompt from order to being served. Drink prices at the bar were very reasonable.
Disliked: If you wanted a top up of tea/coffee condiments during the day there was a £2 charge.

Exceptional

Liked: The hotel is in a good location, it's clean, warm and safe. The staff are are polite. Definitely stay again.

Exceptional

Superb

Used pay on arrival inc...

Liked: Dinner was good…(kitchen maintenance so closed early and limited menu…good job I arrived just in time as no advance warning on site. Menu choice was good enough) and served well. Hotel undergoing some refurbishment. Restaurant quiet and nice decorations and ambience. In keeping with period.Bar room had a quiz announcing a bit loud when needing to relax after a long day working. Overall ok. Service friendly and prompt. All staff smiled and obliging. Room was really warm when I arrived..always appreciated and V good in winter! Room needs some small maintenance just not checked as ..lamp bulb by mirror not working so provided hair drying in semi dark. Shower mixer works good but needs maintenance …small knob missing and collar loose, rain shower needs descaling ..but overall hot, good water strength; basin, toilet and shower clean and liquid shower soap good, soapy and no residues. Needs a tumbler in the bathroom! Taps qtr turn and modern with nice period style,, excellent large size towel rail and hot, dries towels quickly. White bath towels, good quality not rough. Toilet seat soft close, good! Water hot quick. Provided shower mat anti-slip and floor mat. Bed comfortable enough and quilt warm… mattress a bit soft but acceptable…no extra blanket but not needed as radiator on and heating good all night!! Slept well. Needs a 13amp plug on/by the bed table for convenience charging phone etc. The range of breakfast and full English was good, quality and quantity good and served as ordered and timing as needed. Not all at once! Needs the separate hotel entrance door opened for guests, so not having to bring luggage through the bar room…bit awkward. Booked through booking.com, paid on arrival etc at 112.50 inc breakfast. Good for Coventry. Good for in and out onto A45 Coventry bypass and into the NEC B’HAM exhibition too. Pleased I picked it. Overall value for money …is great…yes I would recommend…when refurbishment completed even better.
Disliked: As above room needs little low level maintenance and final check to catch bulb gone. Nothing bad at all. Just advance notice of restaurant’s early closure as could have been awkward had I arrived a little later with no knowledge. Had to hastily get bags into room and order. Nice clean size ok..small TV not easy to watch due to position..but fresh smelling room, comfy.

Very good