Pleasant

Liked: The disappointment here was the A/C in our room was making a terrible noise the second and final night. When it kicked on it sounded like an old diesel engine sputtering. This woke us at about 1 am. The next morning reported it to the front desk where Andrew seemed to question the validity and my honesty. Finally, he says he can’t do any type of refund as we booked through Booking.com but can provide 10,000 Bonvoy points. He told me 10,000 points is the equivalent of “almost a full night stay”. No, after I left I checked how many points for a nights stay, 50,000+! Why lie Andrew? This ruined what I thought was a nice stay up to that point. Facilities and location -great. Customer service - zero!

Bedroom to small

Liked: Pool area
Disliked: The very small bedroom and short toilet seat

Passable

Very good

Good

Liked: Location and pool
Disliked: Our toilet wouldn’t flush and shower was very small.

If/when we go back to...

Liked: Bed was very comfortable.
Disliked: Didn't have small microwave in the rooms.Given the cost of the rooms at this hotel I was surprised there was no buffet style breakfast of any sort.

Good

Disliked: The interior of the Inn was good. The exterior needs to be renovated.

Amazing stay in Nashville.

Liked: The great thing about the rooms that they all faced the atrium which was amazing. The pool and hot tubs were clean and staff was helpful.
Disliked: Nothing met expectations.

Think next time will spend...

Liked: Location
Disliked: No breakfast, hard to get to rooms outside, bought 2 teas at front desk and it cost $13, shower super small.