Overall lovely.. I’m not sure...

Liked: The hotel is beautiful! Room was perfect
Disliked: Communication from the staff..

Disappointing

Liked: Location
Disliked: Rooms not cleaned shower gel not replaced, no towels 2 days hard to ask . Room cleaned but was not, when hotel busy all good but outside of that everyone ignored no breakfast not open till 4pmMonday to Thursday ignored till wedding on Friday and weekend

Exceptional

High potential of the hotel....

Liked: The service of the Latin american guys
Disliked: The service at the arrival. Not very enthusiastic or passionate to suppport a tourist who doesn’t know everything about the place

Exceptional

Liked: Love everything about The Zamora. Beautiful, Clean, Friendly staff
Disliked: Having to valet park every single time you run an errand or need something out of your car seems silly especially when there is always parking available

Luxury hotel in Paradise

Liked: This property is in a great location with its own beach access across the road. The hotel is immaculate, smells amazing, rooms are spacious, mattresses are so comfortable. The pool area is clean, great bar. New outdoor furniture. The food in the restaurant is excellent.
Disliked: There isn’t really anything I can say bad about out this hotel. When we stayed the lobby was being renovated but there was no inconvenience to guests. I can’t wait to go back and see it finished.

Passable

Very good

Very good