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The Hotel Serene Glendale Peoria Surestay Collection by BW eef - (888) 406-7656
The Hotel Serene Glendale Peoria Surestay Collection by BW, 7885 W Arrowhead Towne Ctr, Glendale, AZ -(888) 406-7656
Area: Peoria - Glendale North
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3.6
HOTEL RATING: 
GOOD
3.6 out of 5 (1162 Ratings)
7.6 miles from Glendale centre
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Hotel Description
Located in Glendale and within 22 miles of Copper Square, The Hotel Serene Glendale Peoria, Surestay Collection by Best Western features an outdoor swimming pool, non-smoking rooms, and free WiFi. The property is around 22 miles from Phoenix Convention Center, 10 miles from State Farm Stadium and 11 miles from Deer Valley Rock Art Center. Guests can have a drink at the snack bar. At the hotel, each room comes with a desk and a flat-screen TV. At The Hotel Serene Glendale Peoria, Surestay Collection by Best Western, every room includes a private bathroom with free toiletries and a hairdryer. Breakfast is available, and includes buffet, continental and American options. Free private parking and a business center are available, as well as a 24-hour front desk. Castles and Coasters is 11 miles from the accommodation, while Musical Instrument Museum is 18 miles away. Scottsdale Airport is 24 miles from the property.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Heating
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` vending machine
` telephone
` alarm clock
` Designated Smoking Area
` Family Rooms
` Fireplace
` Free Wi-Fi
` Closet
` Daily Housekeeping
` English
` Spanish
` Non-Smoking Rooms Available
` carbon monoxide detector
` Linens
` Smoke alarms
` Fire extinguishers
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Spa services
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Trash cans
` Accessible by stairs
` Desk/workspace available

The Hotel Serene Glendale Peoria Surestay Collection by BW Guest Reviews

Overall Average Score: 
Good (3.6 out of 5)

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3

Pleasant - 3.0 out of 5

Joanne Fri, 7 March 2025

Pleasant

Liked: Breakfast had minimal options but was tasty.
Disliked: The coffee maker in room didn't work, the bed was not comfortable at all and the refrigerator creaked and loudly groaned all night. Otherwise, the hotel was very nice and clean.

3.5

Good - 3.5 out of 5

Karen Fri, 7 March 2025

West to see Savannah Banahas...great...

4.5

Wonderful - 4.5 out of 5

Raquelle Thu, 6 March 2025

Superb

4.5

Wonderful - 4.5 out of 5

Deanna Tue, 4 March 2025

Superb

4

Very Good - 4.0 out of 5

Edyta Tue, 4 March 2025

Very good

Liked: The bed was very comfortable. Walls seperating the rooms were pretty soundproof. The staff was very pleasant, helpful and welcoming. Breakfast was great! Pool was wonderful :--)
Disliked: My room was directly under the outside stairs, leading to the second floor. On occasion it was some noise at night, but that is OK. Overall, it was a great experience!

3.5

Good - 3.5 out of 5

Diane Sun, 2 March 2025

The facilities were good. The...

0.5

Poor - 0.5 out of 5

Mich Mon, 24 February 2025

Bad

4

Very Good - 4.0 out of 5

Freddie Mon, 24 February 2025

Very good

0.5

Poor - 0.5 out of 5

Kim, Sun, 23 February 2025

Bad

Liked: Check in was fine paid my bill with damage deposit. While waiting to receive my key, I remembered the clerk Paulette that my service dog was with me. She told me that is additional $50. I let her know that was illegal, She refused to give me a key. I told I wanted a refund immediately because I couldn't stay there. When I was able to reasoning it out with my sister, who went to pay the $50, still refused me a key or refund.
Disliked: I had stayed here in December & enjoyed it, None of the above happened. This experience cost me financially double what I intended to spend. Plus the emotional and psychological stress was compounded. The Senere denied me access to my service dog and other people need to know not to stay there. We don't need these hassles.

4.5

Wonderful - 4.5 out of 5

Monica Fri, 21 February 2025

Great bang for your buck!!

Liked: Location was great! And the size of the room was pretty spacious. Laminate floors always a plus!!
Disliked: The pillows were comfy but the bed was a little too firm.

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The Hotel Serene Glendale Peoria Surestay Collection by BW 7885 W Arrowhead Towne Ctr, Glendale, AZ