Menu
|
The Hotel Serene Glendale Peoria Surestay Collection by BW ee - (888) 406-7656
The Hotel Serene Glendale Peoria Surestay Collection by BW, 7885 W Arrowhead Towne Ctr, Glendale, AZ -(888) 406-7656
Area: Peoria - Glendale North
(Map)
BOOK ONLINE OR CALL - (888) 406-7656
3.55
HOTEL RATING: 
GOOD
3.55 out of 5 (1168 Ratings)
7.6 miles from Glendale centre
BOOK ONLINE OR CALL - (888) 406-7656
Show Prices
Hotel Description
Located in Glendale and within 22 miles of Copper Square, The Hotel Serene Glendale Peoria, Surestay Collection by Best Western features an outdoor swimming pool, non-smoking rooms, and free WiFi. The property is around 22 miles from Phoenix Convention Center, 10 miles from State Farm Stadium and 11 miles from Deer Valley Rock Art Center. Guests can have a drink at the snack bar. At the hotel, every room includes a desk, a flat-screen TV, a private bathroom, bed linen and towels. All guest rooms at The Hotel Serene Glendale Peoria, Surestay Collection by Best Western feature air conditioning and a closet. Breakfast is available every morning, and includes buffet, continental and American options. Free private parking and a business center are available, as well as a 24-hour front desk. Castles and Coasters is 11 miles from the accommodation, while Musical Instrument Museum is 18 miles away. Scottsdale Airport is 24 miles from the property.

Check-in time: 15:00   Check-out time: 11:00
Enter Your Dates
4
4
CHECK IN
 
CHECK OUT
 
7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Heating
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` vending machine
` telephone
` alarm clock
` Designated Smoking Area
` Family Rooms
` Fireplace
` Free Wi-Fi
` Closet
` Daily Housekeeping
` English
` Spanish
` Non-Smoking Rooms Available
` carbon monoxide detector
` Linens
` Smoke alarms
` Fire extinguishers
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Spa services
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Trash cans
` Accessible by stairs
` Desk/workspace available

The Hotel Serene Glendale Peoria Surestay Collection by BW Guest Reviews

Overall Average Score: 
Good (3.55 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Kirby Tue, 4 February 2025

Exceptional

4

Very Good - 4.0 out of 5

April Mon, 3 February 2025

Quaint pretty hotel in a...

Liked: Qaint-cute color doors-bed-shower
Disliked: Dusty floors, crumbs on couch, looked like you pieced together the wood furniture

5

Exceptional - 5.0 out of 5

Robert Fri, 31 January 2025

Exceptional

4

Very Good - 4.0 out of 5

Henry Thu, 30 January 2025

Very good

Liked: Location
Disliked: Shower set up wrong No private area to change clothes.

5

Exceptional - 5.0 out of 5

Steve Tue, 28 January 2025

Exceptional

4

Very Good - 4.0 out of 5

Sarah Mon, 27 January 2025

Very good

Liked: Super clean and quiet.
Disliked: The breakfast choices are ok.

4

Very Good - 4.0 out of 5

Moore Sun, 26 January 2025

Very comfortable and clean. No...

Liked: It was very nice and clean.
Disliked: The king size bed was on an old spring box spring. It was very loud to get in and out of, super noisy.

3

Pleasant - 3.0 out of 5

Renee Sat, 25 January 2025

Great location. Lady in the...

Liked: I loved the bed and the location
Disliked: When I first checked in I was told there was a 100 deposit and an 150 deposit if u have an animal. At first hundred dollars because I wasn’t sure if I was gonna have my dog a couple hours later I went and paid the 50 because my dog ended up coming with us. After I was there for about a week one of the ladies came to my door about 1 o’clock telling me that I need to pay $25 a day for my animal. She told me she was charging me For today and yesterday . She let me know that if I do not have the money within an hour that she was going to cancel my reservation and I would have to remove all my stuff from the property.. I let her know that my dog is a surface animal. I have the card and the paperwork to show it to her. She says that they don’t honor that? Because I was at work I had to have my dad come down and pay the money so I did not get kicked out. He spoke to the people in the front office about the service animal and showed them all the legal paperwork that they are not allowed to charge me fees especially not threaten me that if I didn’t have this extra money, I was going to be kicked out. I was checking my bank statements and the night before there was a charge on my card for $25. At Midnigt when I called the front office to ask what that was they told me it was for taxes and fees?? I did not authorize for them to take out any money out of my account. Once my bank statement hit. It said it was authorized pet fee.? About 20 minutes after we got that taken care of. I get another call from the lady in the front office telling me that my deposit had dropped off and I needed another credit card to put on file with another $150 deposit. I told her that I did not receive my deposit back yet and it still shows pending on my account. She said that she didn’t care and if I wanted to stay another night I needed to pay another $150. I had been there for about three weeks and loved the location.

0.5

Poor - 0.5 out of 5

Proctor Thu, 23 January 2025

Bad

4

Very Good - 4.0 out of 5

Lupe Wed, 22 January 2025

Very good

Write a Review of The Hotel Serene Glendale Peoria Surestay Collection by BW
Trip Id (Required)
Your Name (Required)
Your City
Your Email Address (Required)
Your overall rating of the hotel
What was good?
What was bad?
Your review
The Hotel Serene Glendale Peoria Surestay Collection by BW 7885 W Arrowhead Towne Ctr, Glendale, AZ