Exceptional

Exceptional

Superb

Liked: Absolutely loved this hotel and its location was perfect. The staff were amazing leading up to visit and during my stay. I would recommend it to anyone visiting Salem
Disliked: I booked hotel as rooftop bar was a bonus. Unfortunately it was closed for season but all throughout website, Google searches etc it showed it as open. I let staff know right away. That annoyed me. In saying that restaurant downstairs allowed you to take drinks back to our rooms.

Exceptional

Liked: Great location. Amazing staff. Cool restaurant, bar in the lobby with great staff there as well. Great food. Couldn't have asked for a better experience!!! Everything was perfect!!

One for the books!!

Liked: A few things I loved about The Hotel Salem. Location; this hotel is steps away from museums, restaurants, and stores. The rooms!!; splurge into a suite… you won’t regret it! Cleanliness of facilities. They provide coffee and tea every morning. There was a glass water bottle in your room and machines along the hotel corridor that provide still or seltzer water. Though you only have to walk a few meters to any restaurant, there is a restaurant on site that provides great food if you want a night in. But most of all we loved the incredible people who work at the front desk (Zachary, and staff), made our stay an unforgettable one! Highly recommend this hotel and will definitely stay here when we go back to Salem.

Great once we got our...

Liked: Everything was great, the location, the staff the amenities and the cleanliness. I would certainly stay again.
Disliked: The only problem was that you cannot park directly at the hotel. You have to unload and carry your bags up a side street to reach the hotel then go park in a parking lot and walk back to the hotel. The street it is located on is only for pedestrians. If we had of known this before we would have been ready for it but it was a shock and we got there very late at night and were dead tired.

Overpriced for what we actually...

Liked: Location ideal
Disliked: No one came to clear the room or make the beds even though it said that service was from 11-4 and we had a sign on the door requesting it. Room was unbearably hot despite trying to toggle the hvac unit.

Lived the suite

Liked: Nice location
Disliked: Parking and getting luggage to the room is brutal

Exceptional

Liked: I loved that it was right in the center of all the action on halloween