Pleasant stay right in the...

Liked: Well-located in the middle of town, convenient parking, pleasant staff.
Disliked: Restaurant food was middling.

Was able to walk to...

Liked: Location and historic property
Disliked: Shower not working in our bathroom. Notified front desk when we checked out.

I’ll be back but I...

Liked: Gorgeous space
Disliked: Light reflects in through the king size balcony room - that round sized window - so we hardly got to sleep!

Good

Exceptional

Outdated and in disrepair

Liked: Since I was a child visiting Northampton, I’ve dreamt of staying in this hotel, its major selling point has always been that it was within walking distance to everything downtown Northampton has to offer.
Disliked: The toilet “nook” barely large enough for a full grown adult. The bathtub sagged in the center, the bedroom floor was significantly warped due to a leak in the wall/ceiling that we could see. The building is quite old and outdated and in a state of disrepair/neglect.

Exceptional

Liked: Excellent location, hotel was clean and staff was friendly.

Exceptional

Elegant setting, delicious cuisine, cordial...

Liked: location, historical setting
Disliked: how about more designated loading / unloading 10 minute spots?