The Hotel Britomart Guest Reviews
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0.4 miles from Auckland centre |
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George Wed, 12 March 2025
Good
Tristan Wed, 12 March 2025
Exceptional
Jonathan Tue, 11 March 2025
Good
Aisling Sun, 9 March 2025
10/10 ,we will be back!
Liked: Stunning modern hotel, it was an experience staying here. Beautiful decor!
Jessika Sun, 9 March 2025
Exceptional, slept incredibly well and...
Liked: The stunning architectural design attention to detail, brilliant location and friendly and helpful staff
Disliked: N/a
Carl Sun, 9 March 2025
Good
Diane Fri, 7 March 2025
Pleasant well located hotel. Had...
Liked: Location is excellent. Hotel is well maintained.
Disliked: Room is quite small. There are no drawers for your clothes and very few hangers are provided. Ice buckets not provided and when requested you get one without a top. Ice melts very quickly. I had reserved room INCLUDING breakfast but was told breakfast was not included. I had to provide my confirmation email to prove that breakfast was indeed included. Hotel added an additional charge for using credit card to pay bill which was not mentioned anywhere in my booking.
Storm Thu, 6 March 2025
Exceptional
William Wed, 5 March 2025
Excellent Stay
Liked: Clean, beautiful, comfortable, delicious food, Library is a real treat and location is perfect.
Disliked: Nothing
Jano Wed, 5 March 2025
Premium pricing, budget experience
Liked: We recently stayed at The Britomart Hotel and regrettably cannot recommend it despite its 5-star rating. Upon check-in, we were assigned a room that differed significantly from what was advertised – lacking the promised sofa and windows, giving it an unwelcoming basement-like atmosphere. When questioned, staff mentioned that rooms might differ without offering alternatives.Throughout our stay, the lack of acknowledgment when entering the hotel was particularly disappointing. The overall experience fell well below expectations for a property marketing itself as 5-star luxury accommodation. The disconnect between the hotel's premium pricing and the actual service provided was substantial.