Very good

Lackluster apporeach to customer experience

Liked: The location, while convenient did little to make up for the overall experience.
Disliked: As the only decent hotel in the area, it benefits from a captive audience, but unfortunately, this seems to have led to a lackluster approach to customer experience.The room itself was functional and the decor had that generic hotel feel— the lack of attention to detail was evident as was the minimal housekeeping. The check in staff except for a couple of the team, were cold and did nothing to help make one feel welcome.

Your staff was arrogant and...

Liked: Pretty!
Disliked: I didn't like looking out of my room into trash bins....after paying 300.00! Your staff was arrogant and didn't thank me for my visit! Because of their attitude I will tell my friends and will not choose your facility again! No food offered...even the ritz Carlton had a little something upon arrival to my room. It is the little details that make a difference. My room was cold and I couldn't control the temperature!

Superb

Liked: I did not have a lot of time to explore the amenities, but the room was great. Overall, I was happy with my stay.
Disliked: I did not have a lot of time (I just spent the night and leave early in the morning). However, nothing bad jumps out at me.

Excellent stay

Liked: Amazing location. Very nice room. Friendly and professional staff.
Disliked: Great stay.

Generally good stay. But nothing...

Disliked: The design is bit older than I thought. There is no usb charger. Little things like that put me off

Exceptional

Very good

Superb

Disliked: Needed light jacket to enjoy dinner.